** Attachment removed: "Sad face made from ubuntu logo. Sorry for the not 
helpfull attachment."
   
https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1627710/+attachment/4748771/+files/sad-face-ubuntu.png

** Description changed:

- I have a network printer - HP LaserJet Professional m1212 nf MFP set as
- a network printer and working with several other pc (windows).
+ I have a HP LaserJet Professional m1212 nf MFP setup as a network
+ printer. When I run hp-setup, hplip crashes.
  
  Steps I used:
  1. type 'sudo hp-setup' in the terminal, then entering my password.
  2. select the second option (network/ethernet/wireless) and click next
  3. scan successfully found my printer's ip address
  4. click next
  5. click add printer
  6. seeing a nasty python error in the terminal:
  
  """
  HP Linux Imaging and Printing System (ver. 3.16.3)
  Printer/Fax Setup Utility ver. 9.0
  
  Copyright (c) 2001-15 HP Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.
  
  Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp)
  Traceback (most recent call last):
-   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked
-     self.showAddPrinterPage()
-   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage
-     self.readwriteFaxInformation()
-   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in 
readwriteFaxInformation
-     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)
-   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice
-     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, 
disable_dbus)
-   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__
-     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax")
+   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked
+     self.showAddPrinterPage()
+   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage
+     self.readwriteFaxInformation()
+   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in 
readwriteFaxInformation
+     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)
+   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice
+     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, 
disable_dbus)
+   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__
+     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax")
  OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax'
  Traceback (most recent call last):
-   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked
-     self.showAddPrinterPage()
-   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage
-     self.readwriteFaxInformation()
-   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in 
readwriteFaxInformation
-     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)
-   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice
-     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, 
disable_dbus)
-   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__
-     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax")
+   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked
+     self.showAddPrinterPage()
+   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage
+     self.readwriteFaxInformation()
+   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in 
readwriteFaxInformation
+     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)
+   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice
+     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, 
disable_dbus)
+   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__
+     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax")
  OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax'
  
  """
- 
- NOTE TO DEVS:
- Thanks for deving so much but I can't depend on my Ubuntu machine because I 
can't setup the printer. FOR 6 FUCKING MONTHS. I know you try really hard. But 
this is a plain failure. It saddens me deeply because I really love Ubuntu. 
Just convinced a Debian guy to give Unity a try the other day. But I depend on 
windows for a fucking printer. It sucks, it really does. I wish you'd stop 
releasing new OSes twice a year and focus on making the ones you do release 
work. FUCK YOU CANONICAL FOR NOT MANAGING TO FINISH THE JOB YOU HAVE BEEN 
STARTING SO WELL FOR ALL THESE YEARS.

** Description changed:

  I have a HP LaserJet Professional m1212 nf MFP setup as a network
  printer. When I run hp-setup, hplip crashes.
  
  Steps I used:
  1. type 'sudo hp-setup' in the terminal, then entering my password.
  2. select the second option (network/ethernet/wireless) and click next
  3. scan successfully found my printer's ip address
  4. click next
  5. click add printer
  6. seeing a nasty python error in the terminal:
  
  """
  HP Linux Imaging and Printing System (ver. 3.16.3)
  Printer/Fax Setup Utility ver. 9.0
  
  Copyright (c) 2001-15 HP Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.
  
  Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp)
  Traceback (most recent call last):
    File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked
      self.showAddPrinterPage()
    File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage
      self.readwriteFaxInformation()
    File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in 
readwriteFaxInformation
      d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)
    File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice
      return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, 
disable_dbus)
    File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__
      sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax")
  OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax'
  Traceback (most recent call last):
    File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked
      self.showAddPrinterPage()
    File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage
      self.readwriteFaxInformation()
    File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in 
readwriteFaxInformation
      d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)
    File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice
      return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, 
disable_dbus)
    File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__
      sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax")
  OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax'
  
  """
+ 
+ WORKAROUND: Use hplip 3.17.11 from upstream's website:
+ https://developers.hp.com/hp-linux-imaging-and-printing

** Package changed: sane-backends (Ubuntu) => hplip (Ubuntu)

** Summary changed:

- sudo hp-setup fails
+ hplip crashes running: sudo hp-setup

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to sane-backends in Ubuntu.
https://bugs.launchpad.net/bugs/1627710

Title:
  hplip crashes running: sudo hp-setup

Status in hplip package in Ubuntu:
  Confirmed

Bug description:
  I have a HP LaserJet Professional m1212 nf MFP setup as a network
  printer. When I run hp-setup, hplip crashes.

  Steps I used:
  1. type 'sudo hp-setup' in the terminal, then entering my password.
  2. select the second option (network/ethernet/wireless) and click next
  3. scan successfully found my printer's ip address
  4. click next
  5. click add printer
  6. seeing a nasty python error in the terminal:

  """
  HP Linux Imaging and Printing System (ver. 3.16.3)
  Printer/Fax Setup Utility ver. 9.0

  Copyright (c) 2001-15 HP Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp)
  Traceback (most recent call last):
    File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked
      self.showAddPrinterPage()
    File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage
      self.readwriteFaxInformation()
    File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in 
readwriteFaxInformation
      d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)
    File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice
      return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, 
disable_dbus)
    File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__
      sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax")
  OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax'
  Traceback (most recent call last):
    File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked
      self.showAddPrinterPage()
    File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage
      self.readwriteFaxInformation()
    File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in 
readwriteFaxInformation
      d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)
    File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice
      return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, 
disable_dbus)
    File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__
      sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax")
  OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax'

  """

  WORKAROUND: Use hplip 3.17.11 from upstream's website:
  https://developers.hp.com/hp-linux-imaging-and-printing

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