Public bug reported:
The touch screen on my HP ENVY x360 15-bq102ng does not work.
Neither with the stock kernel nor with the latest mainline kernel (4.16-rc3).
I am not even sure which device it is (see outputs of lsusb, lspci, and xinput
below).
Maybe the following errors that "dmesg" reports are related?
[ 0.948213] amd_gpio AMDI0030:00: Failed to get gpio IRQ: -22
[ 0.948487] amd_gpio: probe of AMDI0030:00 failed with error -22
If anyone has some pointers I would be willing to perform some further
investigation.
Best regards,
Marc
Output:
marc@snapbug:~$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 0bda:b00b Realtek Semiconductor Corp.
Bus 003 Device 003: ID 0483:91d1 STMicroelectronics Sensor Hub
Bus 003 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0bda:58e6 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
marc@snapbug:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15d0
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 15d1
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:01.6 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:01.7 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15db
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15dc
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e8
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e9
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ea
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15eb
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ec
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ed
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ee
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ef
01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD
Controller SM961/PM961
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI
Express Card Reader (rev 01)
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device b822
04:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI]
Device 15dd (rev c4)
04:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15de
04:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 15df
04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e0
04:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e1
04:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Device 15e3
05:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller
[AHCI mode] (rev 51)
marc@snapbug:~$ xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Power Button id=9 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ HP Wireless hotkeys id=14 [slave keyboard (3)]
↳ HP WMI hotkeys id=15 [slave keyboard (3)]
↳ HP Wide Vision FHD Camera: HP I id=11 [slave keyboard (3)]
↳ HP Wide Vision FHD Camera: HP W id=10 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
Uname: Linux 4.16.0-041600rc2-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
BootLog:
No key available with this passphrase.
/dev/mapper/nvme0n1p2_crypt: clean, 621596/15597568 files, 54013381/62389248
blocks
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 28 22:34:50 2018
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15dd] (rev c4) (prog-if 00
[VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:83c6]
InstallationDate: Installed on 2018-01-16 (42 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: HP HP ENVY x360 Convertible 15-bq1xx
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.16.0-041600rc2-generic
root=UUID=415eb027-1fd5-4b75-9860-5cac88a630db ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/26/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.16
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 83C6
dmi.board.vendor: HP
dmi.board.version: 63.18
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAMI:bvrF.16:bd01/26/2018:svnHP:pnHPENVYx360Convertible15-bq1xx:pvr:rvnHP:rn83C6:rvr63.18:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY x360 Convertible 15-bq1xx
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.85-4~a~padoka0
version.libgl1-mesa-dri: libgl1-mesa-dri 1:17.3.2-0~a~padoka0
version.libgl1-mesa-glx: libgl1-mesa-glx 1:17.3.2-0~a~padoka0
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful third-party-packages ubuntu
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https://bugs.launchpad.net/bugs/1752437
Title:
Touchscreen on HP ENVY x360 15-bq102ng does not work
Status in xorg package in Ubuntu:
New
Bug description:
The touch screen on my HP ENVY x360 15-bq102ng does not work.
Neither with the stock kernel nor with the latest mainline kernel (4.16-rc3).
I am not even sure which device it is (see outputs of lsusb, lspci, and
xinput below).
Maybe the following errors that "dmesg" reports are related?
[ 0.948213] amd_gpio AMDI0030:00: Failed to get gpio IRQ: -22
[ 0.948487] amd_gpio: probe of AMDI0030:00 failed with error -22
If anyone has some pointers I would be willing to perform some further
investigation.
Best regards,
Marc
Output:
marc@snapbug:~$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 0bda:b00b Realtek Semiconductor Corp.
Bus 003 Device 003: ID 0483:91d1 STMicroelectronics Sensor Hub
Bus 003 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0bda:58e6 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
marc@snapbug:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15d0
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 15d1
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:01.6 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:01.7 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1452
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15db
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15dc
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev
61)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e8
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e9
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ea
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15eb
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ec
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ed
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ee
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ef
01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD
Controller SM961/PM961
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI
Express Card Reader (rev 01)
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device b822
04:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI]
Device 15dd (rev c4)
04:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15de
04:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 15df
04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e0
04:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e1
04:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Device 15e3
05:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA
Controller [AHCI mode] (rev 51)
marc@snapbug:~$ xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave pointer
(2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Video Bus id=8 [slave
keyboard (3)]
↳ Power Button id=9 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave
keyboard (3)]
↳ HP Wireless hotkeys id=14 [slave
keyboard (3)]
↳ HP WMI hotkeys id=15 [slave
keyboard (3)]
↳ HP Wide Vision FHD Camera: HP I id=11 [slave
keyboard (3)]
↳ HP Wide Vision FHD Camera: HP W id=10 [slave
keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
Uname: Linux 4.16.0-041600rc2-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
BootLog:
No key available with this passphrase.
/dev/mapper/nvme0n1p2_crypt: clean, 621596/15597568 files, 54013381/62389248
blocks
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 28 22:34:50 2018
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15dd] (rev c4) (prog-if
00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:83c6]
InstallationDate: Installed on 2018-01-16 (42 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: HP HP ENVY x360 Convertible 15-bq1xx
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.16.0-041600rc2-generic
root=UUID=415eb027-1fd5-4b75-9860-5cac88a630db ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/26/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.16
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 83C6
dmi.board.vendor: HP
dmi.board.version: 63.18
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAMI:bvrF.16:bd01/26/2018:svnHP:pnHPENVYx360Convertible15-bq1xx:pvr:rvnHP:rn83C6:rvr63.18:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY x360 Convertible 15-bq1xx
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.85-4~a~padoka0
version.libgl1-mesa-dri: libgl1-mesa-dri 1:17.3.2-0~a~padoka0
version.libgl1-mesa-glx: libgl1-mesa-glx 1:17.3.2-0~a~padoka0
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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