Thanks Tom. More questions:
1. How are you trying to wake up the machine initially? Do you mean you're
_opening_ the lid and expecting it to wake up (which is correct)?
("If I close the lid, it seems that the computer flat-out doesn't wake up.")
2. Can you please attach output from 'dmesg' ASAP after the problem has
started? I can see some hints of kernel/hardware issues in your
JournalErrors.txt but maybe 'dmesg' would be more useful.
** Description changed:
- It's impossible to make a normal bug report, so here's the best I can
- describe:
-
- EVERY login to gnome, there is a moment after I enter my password and
- press return, where whole screen goes small-resolution (cursor small,
- all text and boxes get smaller), and best way to describe it is
- "colorful static" pattern replaces the purple/black. After this hiccup,
- a moment of black, then taken to the gnome desktop. Things work fine.
-
If I close the lid, it seems that the computer flat-out doesn't wake up.
HOWEVER, if I wait patiently more than 20 seconds, and press (not hold)
the power button, SOMETIMES, the computer will "snap out of it" and come
back to my desktop. Although RAM is 25% used, and CPU usage is around
25-50% or less (depending on apps), mouse will regularly freeze up for
some seconds every 10 seconds or so. Wifi will claim to be "on", but
there aren't any networks in the "select network" dialogue. Turning wifi
off and then on does not fix this problem. So I'll be in this terrifying
state of non-responsive every few seconds computer, with no ability to
reconnect to networks and report bug.
I force restart. The first restart, upon login, will hang indefinitely
on a purple screen with the cursor in the middle. I will have to force
restart again. Upon 2nd restart, it will boot "normally", in that after
I login, I get the "familiar" "colorful static" splash screen before
being taken to normal functional gnome desktop experience.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.27.92-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 8 12:38:24 2018
DisplayManager: gdm3
InstallationDate: Installed on 2018-03-02 (5 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Description changed:
If I close the lid, it seems that the computer flat-out doesn't wake up.
HOWEVER, if I wait patiently more than 20 seconds, and press (not hold)
the power button, SOMETIMES, the computer will "snap out of it" and come
back to my desktop. Although RAM is 25% used, and CPU usage is around
25-50% or less (depending on apps), mouse will regularly freeze up for
some seconds every 10 seconds or so. Wifi will claim to be "on", but
there aren't any networks in the "select network" dialogue. Turning wifi
off and then on does not fix this problem. So I'll be in this terrifying
state of non-responsive every few seconds computer, with no ability to
reconnect to networks and report bug.
I force restart. The first restart, upon login, will hang indefinitely
on a purple screen with the cursor in the middle. I will have to force
- restart again. Upon 2nd restart, it will boot "normally", in that after
- I login, I get the "familiar" "colorful static" splash screen before
- being taken to normal functional gnome desktop experience.
+ restart again. Upon 2nd restart, it will boot "normally".
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.27.92-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 8 12:38:24 2018
DisplayManager: gdm3
InstallationDate: Installed on 2018-03-02 (5 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1754425
Title:
18.04 3.27 Gnome-shell Near-Fatalities
Status in gnome-shell package in Ubuntu:
Incomplete
Status in linux package in Ubuntu:
Incomplete
Bug description:
If I close the lid, it seems that the computer flat-out doesn't wake
up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
hold) the power button, SOMETIMES, the computer will "snap out of it"
and come back to my desktop. Although RAM is 25% used, and CPU usage
is around 25-50% or less (depending on apps), mouse will regularly
freeze up for some seconds every 10 seconds or so. Wifi will claim to
be "on", but there aren't any networks in the "select network"
dialogue. Turning wifi off and then on does not fix this problem. So
I'll be in this terrifying state of non-responsive every few seconds
computer, with no ability to reconnect to networks and report bug.
I force restart. The first restart, upon login, will hang indefinitely
on a purple screen with the cursor in the middle. I will have to force
restart again. Upon 2nd restart, it will boot "normally".
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.27.92-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 8 12:38:24 2018
DisplayManager: gdm3
InstallationDate: Installed on 2018-03-02 (5 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1754425/+subscriptions
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