Public bug reported:
Ubuntu is recognizing my Dell E525w color laser printer by default on my
network, but is not finding a suitable applicable driver to install via
gnome-control-center. Dell has an open-source driver and driver kit for
all their printers, all OSes applicable, so I do not see there being a
problem pre-packaging the Dell Open Print Driver with Ubuntu distros.
Please pre-package Dell Open Print Driver(s) into CUPS and Ubuntu.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: cups 2.2.4-7ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-36.40-lowlatency 4.13.13
Uname: Linux 4.13.0-36-lowlatency x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 11 05:59:42 2018
Lpstat:
device for Dell_Color_MFP_E525w_0E_45_6A_:
ipps://DELL0E456A.local:631/ipp/print
device for Officejet_4620_series_F608C0_:
ipp://HPA45D36F608C0.local:631/ipp/print
MachineType: Dell Inc. Inspiron 13-5368
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Officejet_4620_series_F608C0_.ppd',
'/etc/cups/ppd/Dell_Color_MFP_E525w_0E_45_6A_.ppd'] failed with exit code 2:
grep: /etc/cups/ppd/Officejet_4620_series_F608C0_.ppd: Permission denied
grep: /etc/cups/ppd/Dell_Color_MFP_E525w_0E_45_6A_.ppd: Permission denied
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-lowlatency
root=UUID=b0b38a57-52b5-4e23-be9e-85197724f378 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.name: 01DC01
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-5368
dmi.sys.vendor: Dell Inc.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug artful dell laser printing wayland-session
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1754947
Title:
Dell E525w Color Laser Print Driver Not Available
Status in cups package in Ubuntu:
Confirmed
Bug description:
Ubuntu is recognizing my Dell E525w color laser printer by default on
my network, but is not finding a suitable applicable driver to install
via gnome-control-center. Dell has an open-source driver and driver
kit for all their printers, all OSes applicable, so I do not see there
being a problem pre-packaging the Dell Open Print Driver with Ubuntu
distros.
Please pre-package Dell Open Print Driver(s) into CUPS and Ubuntu.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: cups 2.2.4-7ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-36.40-lowlatency 4.13.13
Uname: Linux 4.13.0-36-lowlatency x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 11 05:59:42 2018
Lpstat:
device for Dell_Color_MFP_E525w_0E_45_6A_:
ipps://DELL0E456A.local:631/ipp/print
device for Officejet_4620_series_F608C0_:
ipp://HPA45D36F608C0.local:631/ipp/print
MachineType: Dell Inc. Inspiron 13-5368
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Officejet_4620_series_F608C0_.ppd',
'/etc/cups/ppd/Dell_Color_MFP_E525w_0E_45_6A_.ppd'] failed with exit code 2:
grep: /etc/cups/ppd/Officejet_4620_series_F608C0_.ppd: Permission denied
grep: /etc/cups/ppd/Dell_Color_MFP_E525w_0E_45_6A_.ppd: Permission denied
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-lowlatency
root=UUID=b0b38a57-52b5-4e23-be9e-85197724f378 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.name: 01DC01
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-5368
dmi.sys.vendor: Dell Inc.
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