apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1754425/+attachment/5077778/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1754425
Title:
Lots of pcieport and nvme kernel errors - system non-responsive
Status in gnome-shell package in Ubuntu:
Invalid
Status in linux package in Ubuntu:
Confirmed
Bug description:
If I open the lid, it seems that the computer flat-out doesn't wake
up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
hold) the power button, SOMETIMES, the computer will "snap out of it"
and come back to my desktop. Although RAM is 25% used, and CPU usage
is around 25-50% or less (depending on apps), mouse will regularly
freeze up for some seconds every 10 seconds or so. Wifi will claim to
be "on", but there aren't any networks in the "select network"
dialogue. Turning wifi off and then on does not fix this problem. So
I'll be in this terrifying state of non-responsive every few seconds
computer, with no ability to reconnect to networks and report bug.
I force restart. The first restart, upon login, will hang indefinitely
on a purple screen with the cursor in the middle. I will have to force
restart again. Upon 2nd restart, it will boot "normally".
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.27.92-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 8 12:38:24 2018
DisplayManager: gdm3
InstallationDate: Installed on 2018-03-02 (5 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tom 1387 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-03-02 (10 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
MachineType: Dell Inc. XPS 15 9560
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed
root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash
acpi_rev_override=1 vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
RelatedPackageVersions:
linux-restricted-modules-4.15.0-10-generic N/A
linux-backports-modules-4.15.0-10-generic N/A
linux-firmware 1.172
Tags: bionic
Uname: Linux 4.15.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tom 1387 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-03-02 (10 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
MachineType: Dell Inc. XPS 15 9560
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed
root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash
acpi_rev_override=1 vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
RelatedPackageVersions:
linux-restricted-modules-4.15.0-10-generic N/A
linux-backports-modules-4.15.0-10-generic N/A
linux-firmware 1.172
Tags: bionic
Uname: Linux 4.15.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
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