No I had a possibility to check the situation for the question:

Do you have an active "gsd-media-keys" process when getting the issue?

I have the /usr/lib/gnome-settings-daemon/gsd-media-keys ELV binary, but
I do NOT see in the linting of "ps auxw", and even the output of "ps
acuwx | fgrep gsd" is empty.

Interestingly the output of "journalctl | grep gsd-media-keys" remained
exactly the same, as 3 days before, no new entry.

But none of the two user defined shortcuts work, while all the usual
system default shortcuts work.

I welcome further test suggestions in order to be prepared if next time
the issue appears.

One thing is interesting, that just after updating to 18.04, the
frequency of the issue became high for a few days, and as soon as I
submitted this issue, I had to wait 3 days (4 booting) in order to get
the issue again.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-settings-daemon in Ubuntu.
https://bugs.launchpad.net/bugs/1755106

Title:
  /org/gnome/settings-daemon/plugins/media-keys/custom-keybindings/
  fails to load

Status in gnome-settings-daemon package in Ubuntu:
  Incomplete

Bug description:
  $ dconf dump /org/gnome/settings-daemon/plugins/media-keys/custom-keybindings/
  [custom1]
  binding='<Primary><Alt>BackSpace'
  command='gnome-session-quit --power-off'
  name='gnome-session-quit --power-off'

  [custom0]
  binding='<Primary><Alt>g'
  command='gnome-terminal --geometry=80x99-0+0'
  name='gnome-terminal --geometry=80x99-0+0'
  $

  In spite of the above, time to time, not always, but since 18.04 much
  much more frequently this settings fails to become active just after
  booting, ... my account is logged in automatically just after boot.

  If I log out and log in again, then these key bindings work.

  If I go to the system settings, and define again, then these work
  again.

  Earlier, before 18.04 this phenomenon was rare, namely once a week at
  most.

  But since 18.04 it is almost guaranteed, not deterministic, but highly
  probable, that after an initial boot or a warm reboot these key
  bindings will not work.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1755106/+subscriptions

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