A bug can only stay open if it has useful information to help someone fix it, and this one does not (yet).
Crash files should not be attached to bugs because we generally can't debug them without extra retracing. Please only send crash files using the 'ubuntu-bug' command. Bugs are often overloaded with many different people commenting on them. For a crash bug this is a problem, because it's highly likely each person is actually experiencing a different crash with the same apparent symptoms. So everyone please only report crashes using: ubuntu-bug /var/crash/YOURFILE.crash But if you are not running the current development release of Ubuntu then you will need to apply a workaround from bug 994921 before that will work. Finally, release 17.04 is no longer supported after January 13, 2018. So please be sure to upgrade to a supported version of Ubuntu: https://wiki.ubuntu.com/Releases -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730554 Title: gnome-shell (3.24.2) crashed with segfault Status in gnome-shell package in Ubuntu: Expired Bug description: This happens when I was navigating through my Google calendar, and the desktop freezes. My music was still playing in the background, it's just the desktop stop responding. A few seconds later, it looks like gnome-shell itself has restarted. Error message in dmesg: [37530.709259] show_signal_msg: 9 callbacks suppressed [37530.709264] gnome-shell[2068]: segfault at 604c3f ip 00007fdf96a0560a sp 00007ffebbbef8d0 error 4 in libgobject-2.0.so.0.5200.0[7fdf969d1000+51000] ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: gnome-shell 3.24.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.10.0-38.42-generic 4.10.17 Uname: Linux 4.10.0-38-generic x86_64 ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 CurrentDesktop: GNOME Date: Tue Nov 7 11:17:42 2017 DisplayManager: gdm3 EcryptfsInUse: Yes GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['[email protected]', '[email protected]', 'suspend-button@laserb', '[email protected]', '[email protected]']" b'org.gnome.shell' b'command-history' b"['r']" b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' b"['ubiquity.desktop', 'evolution.desktop', 'rhythmbox.desktop', 'org.gnome.Nautilus.desktop', 'skypeforlinux.desktop', 'google-chrome.desktop', 'org.gnome.Terminal.desktop', 'hexchat.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" InstallationDate: Installed on 2017-07-12 (117 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730554/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
