Public bug reported: I'm not sure if it's relevant but the machine has also a second video card GeForce GTX 1050 Mobile. No HDMI sound at all neither. Video display works well in both. Current audio driver Realtek ALC295
ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.15.0-041500-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: hamlet 4286 F...m pulseaudio /dev/snd/controlC0: hamlet 4286 F.... pulseaudio CurrentDesktop: MATE Date: Fri Mar 30 01:35:37 2018 InstallationDate: Installed on 2018-01-21 (67 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 3907 F.... pulseaudio hamlet 4286 F.... pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/06/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.11 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 836B dmi.board.vendor: HP dmi.board.version: 46.22 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.11:bd09/06/2017:svnHP:pnHPPavilionPowerLaptop15-cb0xx:pvrType1ProductConfigId:rvnHP:rn836B:rvr46.22:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Power Laptop 15-cb0xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: alc295 amd64 apport-bug artful hdmiaudio noaudio realtek ** Summary changed: - [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, HDMI] No sound at all + [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, HDMI] No sound at (ALC295) ** Description changed: I'm not sure if it's relevant but the machine has also a second video card GeForce GTX 1050 Mobile. No HDMI sound at all neither. Video - display works well in both + display works well in both. Current audio driver Realtek ALC295 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.15.0-041500-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/pcmC0D0p: hamlet 4286 F...m pulseaudio - /dev/snd/controlC0: hamlet 4286 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/pcmC0D0p: hamlet 4286 F...m pulseaudio + /dev/snd/controlC0: hamlet 4286 F.... pulseaudio CurrentDesktop: MATE Date: Fri Mar 30 01:35:37 2018 InstallationDate: Installed on 2018-01-21 (67 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: gdm 3907 F.... pulseaudio - hamlet 4286 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: gdm 3907 F.... pulseaudio + hamlet 4286 F.... pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/06/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.11 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 836B dmi.board.vendor: HP dmi.board.version: 46.22 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.11:bd09/06/2017:svnHP:pnHPPavilionPowerLaptop15-cb0xx:pvrType1ProductConfigId:rvnHP:rn836B:rvr46.22:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Power Laptop 15-cb0xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP ** Tags added: alc295 hdmiaudio noaudio realtek -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1760015 Title: [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, HDMI] No sound at (ALC295) Status in alsa-driver package in Ubuntu: New Bug description: I'm not sure if it's relevant but the machine has also a second video card GeForce GTX 1050 Mobile. No HDMI sound at all neither. Video display works well in both. Current audio driver Realtek ALC295 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.15.0-041500-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: hamlet 4286 F...m pulseaudio /dev/snd/controlC0: hamlet 4286 F.... pulseaudio CurrentDesktop: MATE Date: Fri Mar 30 01:35:37 2018 InstallationDate: Installed on 2018-01-21 (67 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 3907 F.... pulseaudio hamlet 4286 F.... pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/06/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.11 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 836B dmi.board.vendor: HP dmi.board.version: 46.22 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.11:bd09/06/2017:svnHP:pnHPPavilionPowerLaptop15-cb0xx:pvrType1ProductConfigId:rvnHP:rn836B:rvr46.22:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Power Laptop 15-cb0xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1760015/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp