Hi Dan,
I can't seem to find any other reports of that crash. But to ensure it's
been retraced accurately and correctly classified, please use this
command to upload the crash file:
ubuntu-bug /var/crash/YOURFILE.crash
And then mention here the ID of the new bug created.
** Summary changed:
- gnome-shell crashes after a few seconds
+ gnome-shell crashed in standard_pict_format_for_depth()
** Also affects: mutter (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1766938
Title:
gnome-shell crashed in standard_pict_format_for_depth()
Status in gnome-shell package in Ubuntu:
New
Status in mutter package in Ubuntu:
New
Bug description:
I have a fleet of Dell T7500's, a few Dell 3620's, a Skull Canyon, and
a Hades Canyon, and a few other odds and ends, running a mix of ubuntu
16.04 and 17.10.
On one of the T7500 ubuntu 17.10 boxes (nvidia 340 package, Quadro K5000
card),
I did sudo "do-release-upgrade -d". Went fine, but on reboot, the desktop
would
come up for about ten seconds, then the system would shut down.
Did
systemctl set-default multi-user.target
then removed all traces of the proprietary driver with
sudo apt remove --purge nvidia-340 nvidia-opencl-icd-340 nvidia-settings
nvidia-384 nvidia-opencl-icd-384 nvidia-prime libcuda1-340
and rebooted. Logging in to the console and running 'startx' reproduces the
problem reliably, and does not shut down the system.
Installing lwm, and a .xinitrc that started an xterm, let startx succeed, and
the system was stable running firefox, so it's not an obvious graphics
problem.
/var/log/syslog says
Apr 25 09:59:41 rbb-ubu1710-3 org.gnome.Shell.desktop[3936]: **
Apr 25 09:59:41 rbb-ubu1710-3 org.gnome.Shell.desktop[3936]:
mutter:ERROR:x11/iconcache.c:303:standard_pict_format_for_depth: code should
not be reached
Apr 25 09:59:41 rbb-ubu1710-3 org.gnome.Shell.desktop[3936]: == Stack trace
for context 0x556d30f3c4c0 ==
Apr 25 09:59:41 rbb-ubu1710-3 dbus-daemon[690]: [system] Successfully
activated service 'org.freedesktop.fwupd'
Apr 25 09:59:41 rbb-ubu1710-3 systemd[1]: Started Firmware update daemon.
Apr 25 09:59:42 rbb-ubu1710-3 PackageKit: get-updates transaction
/2379_acbceaca from uid 1000 finished with success after 1175ms
Apr 25 09:59:42 rbb-ubu1710-3 gnome-session[3605]:
gnome-session-binary[3605]: WARNING: Application 'org.gnome.Shell.desktop'
killed by signal 6
Apr 25 09:59:42 rbb-ubu1710-3 gnome-session[3605]:
gnome-session-binary[3605]: WARNING: App 'org.gnome.Shell.desktop' respawning
too quickly
Apr 25 09:59:42 rbb-ubu1710-3 gnome-session[3605]:
gnome-session-binary[3605]: CRITICAL: We failed, but the fail whale is dead.
Sorry....
Apr 25 09:59:42 rbb-ubu1710-3 gnome-session-binary[3605]: Unrecoverable
failure in required component org.gnome.Shell.desktop
Apr 25 09:59:42 rbb-ubu1710-3 gnome-session-binary[3605]: WARNING:
Application 'org.gnome.Shell.desktop' killed by signal 6
Apr 25 09:59:42 rbb-ubu1710-3 gnome-session-binary[3605]: WARNING: App
'org.gnome.Shell.desktop' respawning too quickly
Apr 25 09:59:42 rbb-ubu1710-3 gnome-session-binary[3605]: CRITICAL: We
failed, but the fail whale is dead. Sorry....
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.1-0ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
Date: Wed Apr 25 10:06:55 2018
DisplayManager:
GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module'
b"'gtk-im-context-simple'"
InstallationDate: Installed on 2018-01-04 (111 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170918)
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to bionic on 2018-04-24 (0 days ago)
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