[Expired for cups (Ubuntu) because there has been no activity for 60
days.]
** Changed in: cups (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1685539
Title:
The print job is created then stops before any printing is done. It
then hangs in the print que and can not be restarted or canceled.
Status in cups package in Ubuntu:
Expired
Bug description:
Tail -f /var/log/syslog reports:
Apr 22 12:53:02 john-MS-7850 usbmuxd[1155]: [12:53:02.125][1]
config_get_device_record: failed to read
'/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such
file or directory
Apr 22 12:53:03 john-MS-7850 usbmuxd[1155]: [12:53:03.124][1]
config_get_device_record: failed to read
'/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such
file or directory
Apr 22 12:53:03 john-MS-7850 kernel: [25000.440060] usb 3-4: new high-speed
USB device number 11 using xhci_hcd
Apr 22 12:53:03 john-MS-7850 kernel: [25000.588672] usb 3-4: New USB device
found, idVendor=0f1c, idProduct=0122
Apr 22 12:53:03 john-MS-7850 kernel: [25000.588674] usb 3-4: New USB device
strings: Mfr=1, Product=2, SerialNumber=3
Apr 22 12:53:03 john-MS-7850 kernel: [25000.588675] usb 3-4: Product: KODAK
VERITE 55 PLUS
Apr 22 12:53:03 john-MS-7850 kernel: [25000.588675] usb 3-4: Manufacturer:
FUNAI
Apr 22 12:53:03 john-MS-7850 kernel: [25000.588676] usb 3-4: SerialNumber:
JF2106BM1P006061
Apr 22 12:53:03 john-MS-7850 kernel: [25000.599843] usblp 3-4:1.1: usblp1:
USB Bidirectional printer dev 11 if 1 alt 0 proto 2 vid 0x0F1C pid 0x0122
Apr 22 12:53:03 john-MS-7850 mtp-probe: checking bus 3, device 11:
"/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4"
Apr 22 12:53:03 john-MS-7850 mtp-probe: bus: 3, device: 11 was not an MTP
device
Apr 22 12:53:03 john-MS-7850 systemd[1]: Starting Automatic USB/Bluetooth
printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4)...
Apr 22 12:53:03 john-MS-7850 udev-configure-printer[16537]: add
/devices/pci0000:00/0000:00:14.0/usb3/3-4
Apr 22 12:53:03 john-MS-7850 udev-configure-printer[16537]: device devpath is
/devices/pci0000:00/0000:00:14.0/usb3/3-4
Apr 22 12:53:03 john-MS-7850 udev-configure-printer[16537]: Device already
handled
Apr 22 12:53:03 john-MS-7850 systemd[1]:
udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service:
Control process exited, code=exited status=1
Apr 22 12:53:03 john-MS-7850 systemd[1]: Failed to start Automatic
USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4).
Apr 22 12:53:03 john-MS-7850 systemd[1]:
udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service:
Unit entered failed state.
Apr 22 12:53:03 john-MS-7850 systemd[1]:
udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service:
Failed with result 'exit-code'.
Apr 22 12:53:04 john-MS-7850 usbmuxd[1155]: [12:53:04.123][1]
config_get_device_record: failed to read
'/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such
file or directory
This looks like it might be being installed as a Bluetooth printer,
but trying it with the bluetooth off produced the same result.
Apr 22 13:00:20 john-MS-7850 usbmuxd[1155]: [13:00:20.123][1]
config_get_device_record: failed to read
'/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such
file or directory
Apr 22 13:00:20 john-MS-7850 kernel: [25437.076023] usb 3-4: new high-speed
USB device number 12 using xhci_hcd
Apr 22 13:00:20 john-MS-7850 kernel: [25437.224353] usb 3-4: New USB device
found, idVendor=0f1c, idProduct=0122
Apr 22 13:00:20 john-MS-7850 kernel: [25437.224355] usb 3-4: New USB device
strings: Mfr=1, Product=2, SerialNumber=3
Apr 22 13:00:20 john-MS-7850 kernel: [25437.224355] usb 3-4: Product: KODAK
VERITE 55 PLUS
Apr 22 13:00:20 john-MS-7850 kernel: [25437.224356] usb 3-4: Manufacturer:
FUNAI
Apr 22 13:00:20 john-MS-7850 kernel: [25437.224357] usb 3-4: SerialNumber:
JF2106BM1P006061
Apr 22 13:00:20 john-MS-7850 kernel: [25437.233729] usblp 3-4:1.1: usblp1:
USB Bidirectional printer dev 12 if 1 alt 0 proto 2 vid 0x0F1C pid 0x0122
Apr 22 13:00:20 john-MS-7850 mtp-probe: checking bus 3, device 12:
"/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4"
Apr 22 13:00:20 john-MS-7850 mtp-probe: bus: 3, device: 12 was not an MTP
device
Apr 22 13:00:20 john-MS-7850 systemd[1]: Starting Automatic USB/Bluetooth
printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4)...
Apr 22 13:00:20 john-MS-7850 udev-configure-printer[16707]: add
/devices/pci0000:00/0000:00:14.0/usb3/3-4
Apr 22 13:00:20 john-MS-7850 udev-configure-printer[16707]: device devpath is
/devices/pci0000:00/0000:00:14.0/usb3/3-4
Apr 22 13:00:20 john-MS-7850 udev-configure-printer[16707]: Device already
handled
Apr 22 13:00:20 john-MS-7850 systemd[1]:
udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service:
Control process exited, code=exited status=1
Apr 22 13:00:20 john-MS-7850 systemd[1]: Failed to start Automatic
USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4).
Apr 22 13:00:20 john-MS-7850 systemd[1]:
udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service:
Unit entered failed state.
Apr 22 13:00:20 john-MS-7850 systemd[1]:
udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb3-3\x2d4.service:
Failed with result 'exit-code'.
Apr 22 13:00:21 john-MS-7850 usbmuxd[1155]: [13:00:21.124][1]
config_get_device_record: failed to read
'/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such
file or directory
Apr 22 13:00:22 john-MS-7850 usbmuxd[1155]: [13:00:22.123][1]
config_get_device_record: failed to read
'/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such
file or directory
Apr 22 13:00:23 john-MS-7850 usbmuxd[1155]: [13:00:23.123][1]
config_get_device_record: failed to read
'/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such
file or directory
Apr 22 13:00:24 john-MS-7850 usbmuxd[1155]: [13:00:24.124][1]
config_get_device_record: failed to read
'/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such
file or directory
Apr 22 13:00:24 john-MS-7850 colord-sane: io/hpmud/pp.c 627: unable to read
device-id ret=-1
Apr 22 13:00:25 john-MS-7850 usbmuxd[1155]: [13:00:25.124][1]
config_get_device_record: failed to read
'/var/lib/lockdown/301d0ddd644b0ca25662d2aa01df388142d8e341.plist': No such
file or directory
lsmod | grep usb reports
btusb 45056 0
btrtl 16384 1 btusb
btbcm 16384 1 btusb
btintel 16384 1 btusb
bluetooth 552960 31 btrtl,btintel,bnep,btbcm,rfcomm,btusb
usblp 20480 0
usbhid 53248 0
usb_storage 73728 2 uas
hid 118784 6
i2c_hid,usbhid,hid_logitech_dj,hid_logitech_hidpp
lsusb reports
Bus 002 Device 002: ID 8087:8001 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8009 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 003: ID 0bc2:ab24 Seagate RSS LLC
Bus 004 Device 004: ID 0bc2:ab21 Seagate RSS LLC Backup Plus Slim
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 007: ID 19ff:0239 Dynex
Bus 003 Device 008: ID 154b:007a PNY Classic Attache Flash Drive
Bus 003 Device 012: ID 0f1c:0122 Funai Electric Co., Ltd
Bus 003 Device 006: ID 05ac:12a0 Apple, Inc. iPhone 4S
Bus 003 Device 004: ID 058f:9254 Alcor Micro Corp. Hub
Bus 003 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 003 Device 002: ID 04b8:0128 Seiko Epson Corp. GT-X700 [Perfection 4870]
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ls -l /dev/usb/lp* /dev/bus/usb/*/* reports
crw-rw-r-- 1 root root 189, 0 Apr 21 19:02 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 1 Apr 21 19:02 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189, 128 Apr 21 19:02 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 129 Apr 21 19:02 /dev/bus/usb/002/002
crw-rw-r-- 1 root root 189, 256 Apr 21 19:02 /dev/bus/usb/003/001
crw-rw-r--+ 1 root root 189, 257 Apr 21 21:54 /dev/bus/usb/003/002
crw-rw-r-- 1 root root 189, 258 Apr 21 19:02 /dev/bus/usb/003/003
crw-rw-r-- 1 root root 189, 259 Apr 21 19:02 /dev/bus/usb/003/004
crw-rw-r--+ 1 usbmux plugdev 189, 261 Apr 22 13:08 /dev/bus/usb/003/006
crw-rw-r-- 1 root root 189, 262 Apr 21 19:02 /dev/bus/usb/003/007
crw-rw-r-- 1 root root 189, 263 Apr 21 19:03 /dev/bus/usb/003/008
crw-rw-rw- 1 root lp 189, 267 Apr 22 13:00 /dev/bus/usb/003/012
crw-rw-r-- 1 root root 189, 384 Apr 21 19:02 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 386 Apr 21 19:02 /dev/bus/usb/004/003
crw-rw-r-- 1 root root 189, 387 Apr 22 11:45 /dev/bus/usb/004/004
crw-rw-rw- 1 root lp 180, 1 Apr 22 13:00 /dev/usb/lp1
sudo usb_printerid /dev/usb/lp1 reports
GET_DEVICE_ID string:
MFG:FUNAI;CMD:PCL 6 Emulation, NPAP, PJL;MDL:KODAK VERITE 55
PLUS;CLS:PRINTER;DES:KODAK VERITE 55
PLUS;CID:FUNAIKODAK_VERITE_559E0E;SN:JF2106BM1P006061;
lpinfo -v reports
network beh
network http
network https
network socket
network ipp
network lpd
network ipp14
network ipps
serial serial:/dev/ttyS0?baud=115200
direct
usb://FUNAI/KODAK%20VERITE%2055%20PLUS?serial=JF2106BM1P006061&interface=1
direct parallel:/dev/lp0
direct hp
direct hpfax
network
dnssd://FUNAI%20KODAK%20VERITE%2055%20PLUS._pdl-datastream._tcp.local/?uuid=289356e3-7885-5b2d-8c32-7b5988de8f4b
network socket://192.168.1.136
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: cups 2.2.0-2
ProcVersionSignature: Ubuntu 4.8.0-46.49-generic 4.8.17
Uname: Linux 4.8.0-46-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
CurrentDesktop: GNOME-Classic:GNOME
Date: Sat Apr 22 15:29:11 2017
InstallationDate: Installed on 2017-01-05 (106 days ago)
InstallationMedia: Ubuntu-GNOME 16.10 "Yakkety Yak" - Release amd64
(20161012.1)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: MSI MS-7850
Papersize: letter
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-46-generic.efi.signed
root=UUID=1077e08f-4c0f-4867-8aab-5d93f80c68e2 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/18/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V4.0
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97 PC Mate(MS-7850)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV4.0:bd04/18/2014:svnMSI:pnMS-7850:pvr1.0:rvnMSI:rnZ97PCMate(MS-7850):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7850
dmi.product.version: 1.0
dmi.sys.vendor: MSI
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