Cudos to my wife: Here is a more detailed and accurate description of the issue:
Preset: Printer is installed on Ubuntu 18.04 Turning on the printer and printing any document -> works Putting notebook into suspend, after wakeup printing a document -> not printing Mitigation: - reboot printer - reinstall printer software After printer suspended (usually after 5 mins), printing a document -> not printing After manually waking up the printer from the display and printing a document -> not printing In all cases of not printing: If the printer queue was held, resuming from the GUI (both methods, from Settings and the Additional printer settings queue view) the queue goes into printing status and reverts to held. If the printer is freshly rebooted, starting a held queue leads to printing the document. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1768741 Title: hplip does not wake up printer Status in hplip package in Ubuntu: New Bug description: Ubuntu 18.04 fresh install Printer: Color Laserjet Pro MFP M477fdw The printer suspends after 5 mins to save power. Expected: A print request should wake the printer and print. Actual: The printer queue goes on hold Mitigation measures: 1) wake printer manually (from the display) + unpause queue -> does not print 2) wake printer manually + restart queue -> does not print 3) restart printer (WHY???) + unpause queue -> PRINTS !!! This behaviour can be reproduced in 18.04 and does not exist in previous versions of Ubuntu ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: hplip 3.17.10+repack0-5 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu May 3 08:30:01 2018 InstallationDate: Installed on 2018-04-30 (2 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_Color_LaserJet_MFP_M477fdw: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=10.1.0.21 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0273 Apple, Inc. Bus 001 Device 002: ID 05ac:8290 Apple, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Apple Inc. MacBookPro12,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/08/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP121.88Z.0171.B00.1708080033 dmi.board.name: Mac-E43C1C25D4880AD6 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro12,1 dmi.chassis.type: 9 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-E43C1C25D4880AD6 dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro12,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1768741/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
