Public bug reported:
Headphones worked for a while. After restart no sound at all
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-41.46~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-41-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jmachuca 7895 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri May 18 21:20:36 2018
InstallationDate: Installed on 2018-03-22 (57 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jmachuca 7895 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [OMEN by HP Laptop, Realtek ALC295, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/13/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.44
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8259
dmi.board.vendor: HP
dmi.board.version: 83.71
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.44:bd12/13/2017:svnHP:pnOMENbyHPLaptop:pvrType1ProductConfigId:rvnHP:rn8259:rvr83.71:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Omen
dmi.product.name: OMEN by HP Laptop
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1772130
Title:
[OMEN by HP Laptop, Realtek ALC295, Speaker, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
Headphones worked for a while. After restart no sound at all
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-41.46~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-41-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jmachuca 7895 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri May 18 21:20:36 2018
InstallationDate: Installed on 2018-03-22 (57 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64
(20180228)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jmachuca 7895 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [OMEN by HP Laptop, Realtek ALC295, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/13/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.44
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8259
dmi.board.vendor: HP
dmi.board.version: 83.71
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.44:bd12/13/2017:svnHP:pnOMENbyHPLaptop:pvrType1ProductConfigId:rvnHP:rn8259:rvr83.71:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Omen
dmi.product.name: OMEN by HP Laptop
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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