Public bug reported:
The Software app launched by itself this morning to offer me a system
firmware (uefi bios) update of my Dell 9370. Presumably in its role as a
front-end to fwupd. That's not the bug, that's brilliant, that's pretty
much my last remaining reason to keep a Windows partition dealt with.
:-)
The bug is that when I clicked Update to let it do its job, the
procedure *appeared* to fail, not by reporting an error, but simply
returning back to the same screen offering the same update. Of course,
it was a system firmware update so you need to reboot to apply it, but
there was no communication from the app to that effect.
Therefore, the bug is that it *looked* like it failed, when it didn't.
It's a usability/user communication issue.
Expected: After applying the update it should throw up a standard
"restart needed" dialogue, as you get on eg: a kernel update. (User can
obviously then choose to do it now or later, as normal.) And in that
case, also, for the updates tab in Software to not continue to show the
update as needing doing.
(When I did finally reboot, the update ran completely successfully.)
NB: I was watching fwupdmgr monitor while Software ran the update, and
indeed it looked there as if the end-state was the previous version of
the system firmware was still in place, but no errors reported, so if
Software is looking at that (or a more direct-from-the-daemon
equivalent) its behaviour may be rational, and the bug is really in what
fwupdmgr monitor is reporting. ie: maybe whatever Software is looking at
to monitor progress needs to actually report that a reboot is needed, so
it can pass that along to the user.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-software 3.28.1-0ubuntu4.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Uname: Linux 4.15.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat May 26 09:07:55 2018
InstallationDate: Installed on 2018-04-19 (36 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180409)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.28.1-0ubuntu4.18.04.1
PackageArchitecture: all
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic package-from-proposed
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https://bugs.launchpad.net/bugs/1773503
Title:
should offer restart after system firmware upgrade
Status in gnome-software package in Ubuntu:
New
Bug description:
The Software app launched by itself this morning to offer me a system
firmware (uefi bios) update of my Dell 9370. Presumably in its role as
a front-end to fwupd. That's not the bug, that's brilliant, that's
pretty much my last remaining reason to keep a Windows partition dealt
with. :-)
The bug is that when I clicked Update to let it do its job, the
procedure *appeared* to fail, not by reporting an error, but simply
returning back to the same screen offering the same update. Of course,
it was a system firmware update so you need to reboot to apply it, but
there was no communication from the app to that effect.
Therefore, the bug is that it *looked* like it failed, when it didn't.
It's a usability/user communication issue.
Expected: After applying the update it should throw up a standard
"restart needed" dialogue, as you get on eg: a kernel update. (User
can obviously then choose to do it now or later, as normal.) And in
that case, also, for the updates tab in Software to not continue to
show the update as needing doing.
(When I did finally reboot, the update ran completely successfully.)
NB: I was watching fwupdmgr monitor while Software ran the update, and
indeed it looked there as if the end-state was the previous version of
the system firmware was still in place, but no errors reported, so if
Software is looking at that (or a more direct-from-the-daemon
equivalent) its behaviour may be rational, and the bug is really in
what fwupdmgr monitor is reporting. ie: maybe whatever Software is
looking at to monitor progress needs to actually report that a reboot
is needed, so it can pass that along to the user.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-software 3.28.1-0ubuntu4.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Uname: Linux 4.15.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat May 26 09:07:55 2018
InstallationDate: Installed on 2018-04-19 (36 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180409)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.28.1-0ubuntu4.18.04.1
PackageArchitecture: all
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
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