To find out whether the Xerox driver is perhaps broken. Have you already tried to configure your printer on USB but with a generic PCL or PostScript driver?
Is it perhaps possible to use your printer in driverless mode? Run the command driverless in a terminal window and post the output here. Does your printer appear in the output? While your printer is connected to the USB and turned on, run ps auxwww | grep ippusbxd in a terminal window and post the output here. Is an "ippusbxd" process listed? Please also follow the instructions in the section "USB printer" on https://wiki.ubuntu.com/DebuggingPrintingProblems ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1774642 Title: cups sees Xerox Phaser 3330 but doesnot print Status in cups package in Ubuntu: Incomplete Bug description: Hey, I have Xerox Phaser 3330 with installed official drivers.Cups sees this usb printer, sends the job and says that the job is completed. In fact nothing happens. I connected to this printer through the network, it works. But unfortunately i need the usb connection. Could you help me with this? ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu Date: Fri Jun 1 16:31:14 2018 InstallationDate: Installed on 2017-09-08 (266 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lpstat: device for Xerox-Phaser-3330: usb://Xerox/Phaser%203330?serial=3385783140&interface=1 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Xerox-Phaser-3330: Xerox Tuscany, 1.0 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to bionic on 2018-05-22 (10 days ago) dmi.bios.date: 11/26/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1706 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M4A88TD-M dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1706:bd11/26/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A88TD-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1774642/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
