Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1773844

Title:
  [NH4CU03, Realtek ALC269VB, Speaker, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  This issue happens on xubuntu 17.10 and also ubuntu.
  It may be related to this bug 
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/802998
  802998 , but since I'm using a new version I reported it again.

  1)
  lsb_release -rd
  Description:  Ubuntu 17.10
  Release:      17.10

  2)
  apt-cache policy alsa-base
  alsa-base:
    Instalado: 1.0.25+dfsg-0ubuntu5
    Candidato: 1.0.25+dfsg-0ubuntu5
    Tabela de versão:
   *** 1.0.25+dfsg-0ubuntu5 500
          500 http://br.archive.ubuntu.com/ubuntu artful/main amd64 Packages
          500 http://br.archive.ubuntu.com/ubuntu artful/main i386 Packages
          100 /var/lib/dpkg/status

  5)
  uname -a
  Linux patricia-NH4CU03 4.16.12 #1 SMP Sun May 27 16:56:57 -03 2018 x86_64 
x86_64 x86_64 GNU/Linux
  Also happens on normal kernel version of 17.10 xubuntu and ubuntu
  3)
  I would expect it to play sound.

  4)
  It doesn't play any sound.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 4.16.12 x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  andref     1587 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Mon May 28 16:05:23 2018
  InstallationDate: Installed on 2018-01-25 (123 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Áudio interno - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  andref     1587 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [NH4CU03, Realtek ALC269VB, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.00W
  dmi.board.name: NH4CU03
  dmi.board.vendor: Digiboard
  dmi.board.version: 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: Digibras
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.00W:bd04/16/2013:svnDigibras:pnNH4CU03:pvr1.0:rvnDigiboard:rnNH4CU03:rvr1.0:cvnDigibras:ct10:cvr1.0:
  dmi.product.name: NH4CU03
  dmi.product.version: 1.0
  dmi.sys.vendor: Digibras
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2018-05-26T21:36:27.395468

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