I've managed to reproduce this bug by changing the default hotkey of "Save a screenshot of an area to pictures" from `Shift + Print` to `Shift + Ctrl + Print`.
I also would hear the shutter noise and see a screen flash without any picture being saved. After changing the hotkey back to its default the screenshots started working again. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-screenshot in Ubuntu. https://bugs.launchpad.net/bugs/1728764 Title: gnome-screenshot will no longer save screenshots anywhere Status in gnome-screenshot package in Ubuntu: Confirmed Bug description: It was working quite alright 2 weeks ago. I have changed nothing since then. Tonight, when trying to screencap for the gnome-sushi bug, it would flash as if taking a screencap for both fullscreen, and selected area style screenshots. However, it wouldn't save the screenshot anywhere. I'm not certain where it used to save (by default, up until 2 weeks ago), but I think it was Pictures. If I search in Nautilus for "Screenshot from 2017-10-30" I see previous screenshots, up until 10-30, and there are no screenshots saved from today, or anything since 2 weeks ago. I tried changing the auto-save-directory in gconf, as well as via terminal commands. I tried with different styles: "file:///......" as well as simply "/home...." No matter what, screenshots still flash and make the click sound, but do not save in the directory. Not Desktop, Pictures, /tmp, Downloads. If I call "gnome-screenshot --interactive" from Terminal, the save dialog does successfully save the screenshot. I have no idea how to replicate this bug, because I did nothing to create this bug. Just 2 weeks after taking several successful screenshots, gnome-screenshot no longer saves screenshots. Anywhere. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-screenshot 3.25.0-0ubuntu2 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.1 Architecture: amd64 CurrentDesktop: GNOME Date: Mon Oct 30 22:11:36 2017 InstallationDate: Installed on 2017-09-20 (40 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-screenshot UpgradeStatus: Upgraded to artful on 2017-10-04 (26 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-screenshot/+bug/1728764/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp