This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1776416
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1776416
Title:
Sound stopped working after update 11/06/18 7pm GMT
Status in alsa-driver package in Ubuntu:
Confirmed
Status in linux package in Ubuntu:
Incomplete
Bug description:
Sound was working fine until the update.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131
Uname: Linux 4.4.0-128-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 2094 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jun 12 08:30:09 2018
InstallationDate: Installed on 2017-05-26 (381 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no username)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 2094 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/23/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.05 02/23/2017
dmi.board.asset.tag: Tag 12345
dmi.board.name: P65_67HSHP
dmi.board.vendor: CLEVO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.name: P65_67HSHP
dmi.product.version: Not Applicable
dmi.sys.vendor: PC Specialist Limited
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1776416/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
