Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. It would help us a lot if
you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated
logs by running only once:

apport-collect 1559587

and any other logs that are relevant for this particular issue.

** Changed in: firefox (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1559587

Title:
  wont play videos

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  have updated system including fire fox but cannot play videos

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 45.0+build2-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-83.127-generic 3.13.11-ckt35
  Uname: Linux 3.13.0-83-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mike       1360 F.... pulseaudio
  BuildID: 20160304114926
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Sun Mar 20 09:32:59 2016
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2016-03-14 (5 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IpRoute:
   default via 192.168.42.129 dev usb0  proto static 
   192.168.42.0/24 dev usb0  proto kernel  scope link  src 192.168.42.160  
metric 1
  IwConfig:
   usb0      no wireless extensions.
   
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  Plugins:
   DivX® Web Player - /usr/lib/mozilla/plugins/libtotem-mully-plugin.so 
(totem-mozilla)
   QuickTime Plug-in 7.6.6 - 
/usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so (totem-mozilla)
   VLC Multimedia Plugin (compatible Videos 3.10.1) - 
/usr/lib/mozilla/plugins/libtotem-cone-plugin.so (totem-mozilla)
   Windows Media Player Plug-in 10 (compatible; Videos) - 
/usr/lib/mozilla/plugins/libtotem-gmp-plugin.so (totem-mozilla)
   iTunes Application Detector - 
/usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so 
(rhythmbox-mozilla)
  PrefSources: prefs.js
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=45.0/20160304114926 (In use)
  RelatedPackageVersions:
   totem-mozilla     3.10.1-1ubuntu4
   rhythmbox-mozilla 3.0.2-0ubuntu2
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/11/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: H0ET70WW (2.04 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 3259T7M
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrH0ET70WW(2.04):bd09/11/2012:svnLENOVO:pn3259T7M:pvrThinkPadEdgeE530:rvnLENOVO:rn3259T7M:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 3259T7M
  dmi.product.version: ThinkPad Edge E530
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1559587/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to