Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates.

It would help us a lot if you could test it on a currently supported
Ubuntu version. When you test it and it is still an issue, kindly upload
the updated logs by running only once:

apport-collect 1712587

and any other logs that are relevant for this particular issue.

** Changed in: firefox (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1712587

Title:
  Firefox 55 instantly crashes on Google Maps

Status in Mozilla Firefox:
  New
Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  To reproduce:

  1. Go to http://maps.google.co.uk

  Result: Firefox instantly crashes.

  I tried disabling hardware acceleration. It didn't make any
  difference.

  This crash is 100% reproducible.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: firefox 55.0.2+build1-0ubuntu0.16.04.1
  ProcVersionSignature: Ubuntu 4.4.0-92.115-generic 4.4.76
  Uname: Linux 4.4.0-92-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC3:  al         2782 F.... pulseaudio
   /dev/snd/controlC1:  al         2782 F.... pulseaudio
   /dev/snd/controlC2:  al         2782 F.... pulseaudio
   /dev/snd/controlC0:  al         2782 F.... pulseaudio
  BuildID: 20170816210634
  Channel: Unavailable
  CurrentDesktop: XFCE
  Date: Wed Aug 23 14:46:26 2017
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-07-12 (773 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  IpRoute:
   default via 192.168.0.1 dev enp0s31f6  proto static  metric 100 
   169.254.0.0/16 dev docker0  scope link  metric 1000 linkdown 
   172.17.0.0/16 dev docker0  proto kernel  scope link  src 172.17.0.1 linkdown 
   192.168.0.0/24 dev enp0s31f6  proto kernel  scope link  src 192.168.0.5  
metric 100
  IwConfig:
   lo        no wireless extensions.
   
   enp0s31f6  no wireless extensions.
   
   docker0   no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-b982df2a-0748-4395-a586-f88c01170823
  PrefSources: prefs.js
  Profiles: Profile0 (Default) - LastVersion=55.0.2/20170816210634 (In use)
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs:
   bp-b982df2a-0748-4395-a586-f88c01170823
   bp-93cc1950-6206-4734-99b7-7cfea1170823
   bp-7dec83a1-282b-4c55-9b8f-3f5690170823
   bp-d61de9e9-55ac-4c4d-8f89-867360170823
   bp-f907228f-d818-4d12-8ff5-cef060170823
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/24/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1801
  dmi.board.asset.tag: Default string
  dmi.board.name: Z170-A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1801:bd03/24/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/firefox/+bug/1712587/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to