Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. It would help us a lot if
you could test it on a currently supported Ubuntu version.
When you test it and it is still an issue, kindly upload the updated
logs by running only once:
apport-collect 789687
and any other logs that are relevant for this particular issue.
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/789687
Title:
Save As within Firefox works intermittently
Status in firefox package in Ubuntu:
Incomplete
Bug description:
Binary package hint: firefox
1. Ubuntu 11.04
2. Firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.3
3. I had used Firefox to get some information from the internet. I clicked
on "save as", expecting it to proceed from there.
4. The "save as" window opened, but it was blank white.
It had worked on one occasion a few minutes earlier today. This document was
mostly text with some formatting (a motherboard specification from ASUS).
The next window I selected was a photo of the motherboard. This is the one
that failed to save.
As this had also happened yesterday, I decided to report the problem.
After triggering Apport & sending that information, the Launchpad login
screen came up (as expected).
At this time, the Save As screen changed from blank to showing the previous
folder to which I had saved, plus the folder contents (normal).
However, when I tried to change the file name, from the website's name to a
more meaningful one, I couldn't delete or enter into that field. I then
clicked on the save button (to allow it to save to the folder & file name
shown), but that had no effect.
The small window that gives details of a download then appeared, but it was
white & empty.
I was able to close the download window & the Save As window.
Yesterday, I worked around the problem by copying the image from Firefox to
LibreOffice Writer, & saving that file; this worked OK, but I would prefer to
use the Save As function in Firefox.
I reported a problem (781403) with Save & Save As a few weeks ago, but
it went away. I assumed that some fix had been made... Apart from
the initial white screen, it's behaviour was not the same as in this
report.
Regards, Garry.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.3
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic 2.6.38.4
Uname: Linux 2.6.38-9-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Sun May 29 07:30:54 2011
FirefoxPackages:
firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.3
flashplugin-installer N/A
adobe-flashplugin 10.3.181.14-0natty1
icedtea-plugin N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
LANGUAGE=en_AU:en
LANG=en_US.UTF-8
LC_MESSAGES=en_AU.UTF-8
SHELL=/bin/bash
SourcePackage: firefox
UpgradeStatus: Upgraded to natty on 2011-05-14 (13 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/789687/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
