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** Changed in: firefox (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1643263
Title:
I cannot login to Outlook.com, from whatever entry point
Status in firefox package in Ubuntu:
Incomplete
Bug description:
I have used both Chromium and Firefox to log into my Microsoft account
for years now. Lately, Firefox stopped working for this purpose, so I
switched to Chromium, which later stopped working for this purpose
too. I reinstalled both browsers, but this changed nothing. There
was a Linux update about address resolution later on which did not fix
this problem for me. It was only when there was an automatic update
of Chromium that Chromium started working again. Firefox has not
started worked again after it too underwent an automatic update.
When I try to log in to Outlook.com from anywhere that I could think
of, including hotmail.com, the page where I should enter my
credentials appears blank, so that I cannot log in. Here is an
example of a page which appears blank:
https://login.live.com/login.srf
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 50.0+build2-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
Uname: Linux 4.4.0-47-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jean-victor 1888 F.... pulseaudio
/dev/snd/controlC0: jean-victor 1888 F.... pulseaudio
BuildID: 20161114144739
Channel: Unavailable
CurrentDesktop: LXDE
Date: Sat Nov 19 21:50:51 2016
EcryptfsInUse: Yes
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-07-18 (491 days ago)
InstallationMedia: Lubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
(20150218.1)
IpRoute:
default via 192.168.2.1 dev eth0 proto static metric 100
192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.10 metric
100
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-71f7391e-0a72-4898-ad2e-9fe4c2160819
Plugins:
Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so
(google-talkplugin)
Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so
(google-talkplugin)
Java(TM) Plug-in 11.111.2 -
/usr/lib/jvm/java-8-oracle/jre/lib/amd64/libnpjp2.so
Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so
(adobe-flashplugin)
PrefErrors: 'utf-8' codec can't decode byte 0xa1 in position 328: invalid
start byte
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=50.0/20161114144739 (In use)
RelatedPackageVersions:
google-talkplugin 5.41.3.0-1
adobe-flashplugin 1:20161108.1-0ubuntu0.16.04.1
RfKill:
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs:
bp-71f7391e-0a72-4898-ad2e-9fe4c2160819
bp-210f2918-aab0-408f-8494-5cbde2151120
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0X8582
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd07/07/2006:svnDellInc.:pnDimension9100:pvr:rvnDellInc.:rn0X8582:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Dimension 9100
dmi.sys.vendor: Dell Inc.
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