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** Changed in: firefox (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1498428
Title:
Clicking a link in an email gets 'firefox is already running' error
Status in firefox package in Ubuntu:
Incomplete
Bug description:
This is not a consistent problem, but occurs frequently.
When I click a link in, for instance, an email I get an error message
'Firefox is already running' and the link does not open. Killing
firefox and clicking the link when it is not running is OK.
I also cannot always kill firefox from my own user id. See below:
xxxx@w500:~$ killall -9 firefox
firefox(29317): Operation not permitted
firefox: no process found
xxxx@w500:~$ sudo !!
sudo killall -9 firefox
[sudo] password for xxxx:
xxxx@w500:~$ [NPAPI 31210] ###!!! ABORT: Aborting on channel error.: file
/build/firefox-yz6GCb/firefox-40.0.3+build1/ipc/glue/MessageChannel.cpp, line
1659
[NPAPI 31210] ###!!! ABORT: Aborting on channel error.: file
/build/firefox-yz6GCb/firefox-40.0.3+build1/ipc/glue/MessageChannel.cpp, line
1659
lsb_release -rd
Description: Ubuntu 14.04.3 LTS
Release: 14.04
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 40.0.3+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
Uname: Linux 3.16.0-49-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: raph 2080 F.... pulseaudio
/dev/snd/controlC29: raph 2038 F.... panel-4-mixer
/dev/snd/controlC0: raph 2038 F.... panel-4-mixer
raph 2080 F.... pulseaudio
BuildID: 20150826185918
Channel: Unavailable
CurrentDesktop: XFCE
Date: Tue Sep 22 11:55:54 2015
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions:
English (GB) Language Pack - [email protected]
English (South Africa) Language Pack - [email protected]
Hebrew (IL) Language Pack - [email protected]
Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2015-06-03 (110 days ago)
InstallationMedia: Xubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
(20150218.1)
IpRoute:
default via 192.168.1.254 dev eth0 proto static
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.109 metric
1
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.110
metric 9
MostRecentCrashID: bp-d6f07efe-631c-48bd-bcff-51d852150427
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=40.0.3/20150826185918
RunningIncompatibleAddons: True
SourcePackage: firefox
SubmittedCrashIDs:
bp-d6f07efe-631c-48bd-bcff-51d852150427
bp-a1e63f24-f0b0-4f6d-b0a7-546b92150427
bp-d4405603-b1ad-4bfe-a493-c04992150426
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/09/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 6FET56WW (2.02 )
dmi.board.name: 4063A46
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: 1780238
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr6FET56WW(2.02):bd01/09/2009:svnLENOVO:pn4063A46:pvrThinkPadW500:rvnLENOVO:rn4063A46:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4063A46
dmi.product.version: ThinkPad W500
dmi.sys.vendor: LENOVO
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