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When you test it and it is still an issue, kindly upload the updated logs by running only once: apport-collect 1733770 and any other logs that are relevant for this particular issue. ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1733770 Title: nose pueden ejecutar los juegos en facebook Status in firefox package in Ubuntu: Incomplete Bug description: no se mpueden ejecutar los juegos en facebook y me imagino que en cualquier pagina ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 56.0+build6-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.10.0-38.42~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-38-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: raul 1817 F...m pulseaudio /dev/snd/controlC0: raul 1817 F.... pulseaudio BuildID: 20171003101344 Channel: Unavailable CurrentDesktop: Unity Date: Tue Nov 21 22:23:57 2017 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2017-11-10 (11 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) IpRoute: default via 192.168.1.254 dev enxc025e913c614 proto static metric 600 169.254.0.0/16 dev enxc025e913c614 scope link metric 1000 192.168.1.0/24 dev enxc025e913c614 proto kernel scope link src 192.168.1.66 metric 600 Locales: extensions.sqlite corrupt or missing Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so PrefSources: prefs.js ProcEnviron: LANGUAGE=es_MX:es PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=es_MX.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=56.0/20171003101344 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: R0231Q0 dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0231Q0:bd07/25/2008:svnSonyCorporation:pnVGN-CR190E:pvrR5330762:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: VGN-CR190E dmi.product.version: R5330762 dmi.sys.vendor: Sony Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1733770/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp