Hello Jeff,
Thank you for submitting this bug and reporting a problem with encrytion and 
Thunderbird.

You made this bug report in 2012 and there have been several versions of
Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the 
ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for
this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

** Changed in: thunderbird (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/989465

Title:
  smtp configuration is unclear about encryption options

Status in thunderbird package in Ubuntu:
  Incomplete

Bug description:
  It appears that STARTTLS and SSL always encrypt all traffic, yet they
  both list password options that suggest optional transmission of
  unencrypted passwords.  The code may (or may not) be fine, but the
  documentation could stand to be improved.

  The help menu took me to this page

      http://support.mozillamessaging.com/en-US/kb/manual-account-
  configuration?s=starttls&as=s

  which also suggested

      http://en.flossmanuals.net/thunderbird/ch014_account-set-up/

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird 11.0.1+build1-0ubuntu0.11.10.1
  ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22
  Uname: Linux 3.0.0-17-generic x86_64
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jeff       2334 F.... pulseaudio
   /dev/snd/pcmC0D0p:   jeff       2334 F...m pulseaudio
  BuildID: 20120329060702
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 22'
     Mixer name : 'Realtek ALC882'
     Components : 'HDA:10ec0882,10eca201,00100101'
     Controls      : 40
     Simple ctrls  : 22
  Channel: release
  Date: Fri Apr 27 09:40:35 2012
  EcryptfsInUse: Yes
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  IncompatibleExtensions:
   EDS Contact Integration - ID=edsintegrat...@mozilla.com, Version=0.3.9, 
minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, 
Active=Yes
   Messaging Menu and Unity Launcher integration - 
ID=messagingm...@mozilla.com, Version=0.8.3, minVersion=3.3a1pre, 
maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.29  metric 1
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  PciNetwork:
   
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=11.0.1/20120329060702 (Running)
  PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: 
Daemon not responding.
  RfKill:
   
  RunningIncompatibleAddons: True
  SourcePackage: thunderbird
  UpgradeStatus: Upgraded to oneiric on 2012-01-09 (108 days ago)
  WifiSyslog:
   Apr 27 09:07:31 london dhclient: DHCPREQUEST of 192.168.1.29 on eth0 to 
192.168.1.1 port 67
   Apr 27 09:07:31 london dhclient: DHCPACK of 192.168.1.29 from 192.168.1.1
   Apr 27 09:07:31 london dhclient: bound to 192.168.1.29 -- renewal in 34293 
seconds.
  dmi.bios.date: 09/11/2006
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: FN27V10
  dmi.board.vendor: Shuttle Inc
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd09/11/2006:svnShuttleInc:pnSN27V10:pvr:rvnShuttleInc:rnFN27V10:rvr:cvn:ct3:cvr:
  dmi.product.name: SN27V10
  dmi.sys.vendor: Shuttle Inc

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