Hello Pablo, Thank you for submitting this bug and reporting a problem with Thunderbird.
You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then. Could you confirm that this is no longer a problem and that we can close the ticket? Or, if it is still a problem, could you run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1138166 Title: Thunderbird deletes and doesn't save email addresses Status in thunderbird package in Ubuntu: Incomplete Bug description: After Thunderbird working well for months, suddenly email addresses disappear, only the name remains. I reenter the email address and save it, but next time I log on, the name is still there, but the email address has disappeared again. I am using a google address book with thunderbird. Prior to this week, I have had no trouble, and on another computer i have no trouble with the Google address book. I am using Thunderbird version 17.0.3 with Ubutnu 12.10. Note that this doesn't happen with all addresses. What is most notable is that it wipes out some or all of the content of address lists. and it erases the address of any contacts included in that list. I don't know if this is part of a larger problem , since I have also reported recent difficulties with LibreOffice Writer not inserting or pasting images or graphics (see 222810 LibreOffice Writer doesn't paste images or Calc sheet) thank you for your help To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1138166/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp