Hello Karthikeyan,
Thank you for submitting this bug and reporting a problem with number of new 
messages in Thunderbird. You made this bug report in 2014 and there have been 
several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the 
ticket?
If it is still a problem, are you still interested in finding a solution to 
this bug?
If you are, could you run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.
G

** Changed in: thunderbird (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1301072

Title:
  thunderbird crashed while searching for mails

Status in thunderbird package in Ubuntu:
  Incomplete

Bug description:
  Searched for mails from a sender in quick search box. From the
  results, I starred one message and was trying to read it when
  thunderbird stopped responding. I tried to close the window and the
  crash resulted.

  ProblemType: Crash
  DistroRelease: Ubuntu 14.04
  Package: thunderbird 1:24.4.0+build1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
  Uname: Linux 3.13.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ksivaraj   2282 F.... pulseaudio
   /dev/snd/controlC0:  ksivaraj   2282 F.... pulseaudio
  BuildID: 20140318000702
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Tue Apr  1 16:52:10 2014
  ExecutablePath: /usr/lib/thunderbird/thunderbird
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-07-02 (273 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IpRoute:
   default via 172.24.24.1 dev eth0  proto static 
   172.23.208.0/20 dev wlan0  proto kernel  scope link  src 172.23.221.159  
metric 9 
   172.24.24.0/22 dev eth0  proto kernel  scope link  src 172.24.24.243  metric 
1
  PrefSources:
   prefs.js
   
/usr/lib/thunderbird/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
   
/usr/lib/thunderbird/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
  ProcCmdline: /usr/lib/thunderbird/thunderbird
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=24.4.0/20140318000702
  RelatedPackageVersions:
   rhythmbox-mozilla 3.0.1-1ubuntu16
   icedtea-7-plugin  1.4.2-1ubuntu2
   totem-mozilla     3.10.1-1ubuntu3
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  RunningIncompatibleAddons: False
  Signal: 11
  SourcePackage: thunderbird
  StacktraceTop:
   ?? () from /usr/lib/thunderbird/libxul.so
   ?? () from /usr/lib/thunderbird/libxul.so
   ?? () from /usr/lib/thunderbird/libxul.so
   ?? () from /usr/lib/thunderbird/libxul.so
   ?? () from /usr/lib/thunderbird/libxul.so
  Title: thunderbird crashed with SIGSEGV
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 04/14/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6IET76WW (1.36 )
  dmi.board.name: 2537C43
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: 50012840
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr6IET76WW(1.36):bd04/14/2011:svnLENOVO:pn2537C43:pvrThinkPadT410:rvnLENOVO:rn2537C43:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2537C43
  dmi.product.version: ThinkPad T410
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1301072/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to