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may have been fixed with some of the updates.
It would help us a lot if you could test it on a currently supported
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apport-collect 1593916
and any other logs that are relevant for this particular issue.
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1593916
Title:
Firefox froze; window came up saying [current window] "not
responding"; selected close window - all FF windows vanished.
Status in firefox package in Ubuntu:
Incomplete
Bug description:
Haven't had a crash/freeze in quite a while.
For a while, I couldn't use FF versions over 28, as they would never
completely load my windows/tabs, and then crashed.
At some point, I switched from using AdblockPlus to uBlock Origen, and
all was good.
Lately, the tabs seem a bit ... loosely attached? ... I usually open up a
link on a new tab, and then click on it to select it, but often lately I
apparently move the mouse a bit when I do, and suddenly the tab tears off onto
a new window instead.
I had just done that, and had attempted to use my scroll-wheel to move down
on the page, which didn't do anything. I tried the scroll-bar - nothing. I
tried to close the window - nothing.
A window came up saying that the window was not responding, and did I want to
terminate that process. That specific window title was mentioned, so I assumed
that just that window would go away, but when I clicked on (End Process? /
Close Window? - I forget the wording...), all 12 FF windows vanished.
Hopefully something in the supporting documentation will be helpful,
as "Firefox Froze" cannot be considered terribly useful...
---------------------------------------------------
scott@scott-Asus-M2N68-AM-Plus:~$ uname -a
Linux scott-Asus-M2N68-AM-Plus 4.4.0-24-generic #43-Ubuntu SMP Wed Jun 8
19:25:16 UTC 2016 i686 athlon i686 GNU/Linux
scott@scott-Asus-M2N68-AM-Plus:~$ lsb_release -dsc
Ubuntu 16.04 LTS
xenial
scott@scott-Asus-M2N68-AM-Plus:~$ echo $DESKTOP_SESSION
Lubuntu
s
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 47.0+build3-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic i686
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: scott 1688 F.... pulseaudio
/dev/snd/controlC2: scott 1688 F.... pulseaudio
/dev/snd/controlC1: scott 1688 F.... pulseaudio
BuildID: 20160606113900
Channel: Unavailable
CurrentDesktop: LXDE
Date: Sat Jun 18 00:38:38 2016
DefaultProfileIncompatibleExtensions:
English (South Africa) Language Pack - langpack-en...@firefox.mozilla.org
English (GB) Language Pack - langpack-en...@firefox.mozilla.org
Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
DefaultProfilePlugins: Shockwave Flash -
/usr/lib/flashplugin-installer/libflashplayer.so
DefaultProfilePrefSources: prefs.js
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2016-05-05 (44 days ago)
InstallationMedia: Lubuntu 16.04 LTS "Xenial Xerus" - Release i386
(20160420.1)
IpRoute:
default via 192.168.0.1 dev wlx001f1fd8314a
192.168.0.0/24 dev wlx001f1fd8314a proto kernel scope link src 192.168.0.2
MostRecentCrashID: bp-33012966-2403-4ed0-a9f0-e94f02160519
PciNetwork:
Profile1IncompatibleExtensions:
Global Menu Bar integration - globalm...@ubuntu.com
English (South Africa) Language Pack - langpack-en...@firefox.mozilla.org
English (GB) Language Pack - langpack-en...@firefox.mozilla.org
Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
Profile1PrefSources: prefs.js
Profiles:
Profile0 (Default) - LastVersion=47.0/20160606113900
Profile1 - LastVersion=28.0/20140410211157 (Out of date)
RfKill:
RunningIncompatibleAddons: True
SourcePackage: firefox
SubmittedCrashIDs:
bp-33012966-2403-4ed0-a9f0-e94f02160519
bp-649eea70-f030-4f17-857b-f9eeb2160510
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/10/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1802
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N68-AM Plus
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1802:bd06/10/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N68-AMPlus:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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