Hello Gabor,
Thank you for submitting this bug and reporting a problem with importing into
Thunderbird. You made this bug report in 2015 and there have been several
versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you run the following (only once):
apport-collect 1414003
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1414003
Title:
Thunderbird import function does not work
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
The import function of Thunderbird does not work.
When I click on Tools/Import and choose "Import Everything" and click "Next"
then I greeted with a screen where I should choose where I want to import from
("Import Preferences, Account Setting, Address Book, Filters, and other data
from:") and below is all empty, nothing to choose.
I click on the "Next" button and absolutely nothing happens. The button is
active and the click happens, but nothing. I have waited and nothing happened.
I can close the window with the "cancel" button or the window close "x" but
can not go further.
I want to import Outlook data, but do not get to the point where I
should choose.
I am using UBUNTU 14.04 and Thunderbird 31.4.0
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.4.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gabor 3108 F.... pulseaudio
BuildID: 20150112185638
Channel: Unavailable
CurrentDesktop: Unity
Date: Fri Jan 23 14:33:13 2015
EcryptfsInUse: Yes
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions:
English (GB) Language Pack - [email protected]
Dansk (da) Language Pack - [email protected]
Magyar (HU) Language Pack - [email protected]
Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2013-09-14 (495 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IpRoute:
default via 10.0.0.1 dev wlan0 proto static
10.0.0.0/24 dev wlan0 proto kernel scope link src 10.0.0.7 metric 9
MostRecentCrashID: bp-12cd5a76-80a0-41fb-a329-8cdca2140909
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=31.4.0/20150112185638 (In use)
RelatedPackageVersions:
google-talkplugin 5.38.6.0-1
gnome-shell 3.10.4-0ubuntu5.2
rhythmbox-mozilla 3.0.2-0ubuntu2
totem-mozilla 3.10.1-1ubuntu4
browser-plugin-vlc 2.0.6-2
RunningIncompatibleAddons: True
SourcePackage: thunderbird
SubmittedCrashIDs:
bp-12cd5a76-80a0-41fb-a329-8cdca2140909
bp-34ec40a7-3c64-4330-9ac7-64fe42140903
UpgradeStatus: Upgraded to trusty on 2014-04-18 (280 days ago)
dmi.bios.date: 02/22/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA12:bd02/22/2012:svnDellInc.:pnDellSystemInspironN7110:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron N7110
dmi.sys.vendor: Dell Inc.
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