Hello John,
Thank you for submitting this bug and reporting a problem with Thunderbird.
You made this bug report in 2015 and there have been several versions of Ubuntu
and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you run the following (only once):
apport-collect 1439110
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1439110
Title:
thunderbird will open but not respond
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Thunderbird opens and dowloads all new emails into the Inbox, but does
not respond when trying to open any new email, I now have a backlog of
about 70 emails that cannot be opened.
I have tried opening in Safe Mode this did not work.
I am using Ubuntu 14.04
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.5.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
NonfreeKernelModules: fglrx
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: john 2049 F.... pulseaudio
/dev/snd/controlC0: john 2049 F.... pulseaudio
BuildID: 20150223201856
Channel: Unavailable
CurrentDesktop: Unity
Date: Wed Apr 1 11:23:50 2015
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-stella-anaheim-precise-amd64-20130424-1
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
IncompatibleExtensions:
English (GB) Language Pack - [email protected]
Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2014-03-09 (388 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary
20130424-09:51
IpRoute:
default via 192.168.1.254 dev wlan0 proto static
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.64 metric
9
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=31.5.0/20150223201856
RelatedPackageVersions:
rhythmbox-mozilla 3.0.2-0ubuntu2
icedtea-6-plugin 1.5-1ubuntu1
totem-mozilla 3.10.1-1ubuntu4
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to trusty on 2014-08-20 (223 days ago)
dmi.bios.date: 06/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 188B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 69.18
dmi.chassis.asset.tag: 5CG410DCVV
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 255 G1 Notebook PC
dmi.product.version: 088E130000005910000600010
dmi.sys.vendor: Hewlett-Packard
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