apport information ** Attachment added: "PciNetwork.txt" https://bugs.launchpad.net/bugs/1490821/+attachment/5163120/+files/PciNetwork.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1490821 Title: No cursor/keyboard action in email being composed Status in thunderbird package in Ubuntu: Incomplete Bug description: Kubuntu install with XFCE desktop. Thunderbird 31.8.0. Since a few months I have an intermittent behavior where, for no apparent reason, when I start to compose a new email message, there is no cursor in the address field or message field (when I click there). Mouse works as normal and can select text. On top of this, and this is the suspected bug, the missing cursor often but not always means that any keyboard action (trying to write) works on the main Thunderbird window. Space, for instance, scrolls through the message in the message pane in the main Thunderbird window, even if the new being composed in another window is on top. The only way around this issue is to restart Thunderbird or to open a new email window. When I open another new message window, the cursor is back in the original email message window. I have noticed that it takes much longer time to load the email message window the first time I start Thunderbird, compared to email message 2,3 etc. Now, when I see the above issue opening a new email message also takes more time. I am guessing something crashes in the backend and that it is restarted when I open another new message window. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: thunderbird 1:31.8.0+build1-0ubuntu0.14.10.1 ProcVersionSignature: Ubuntu 3.16.0-44.59-generic 3.16.7-ckt14 Uname: Linux 3.16.0-44-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.14.7-0ubuntu8.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: anders 2679 F.... pulseaudio /dev/snd/controlC0: anders 2679 F.... pulseaudio BuildID: 20150715162430 Channel: Unavailable CurrentDesktop: XFCE CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied Date: Tue Sep 1 07:18:28 2015 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) IpRoute: default via 192.168.1.1 dev p3p1 proto static 192.168.1.0/24 dev p3p1 proto kernel scope link src 192.168.1.13 metric 1 Locales: extensions.sqlite corrupt or missing MostRecentCrashID: bp-4a972d4c-97c3-4487-a40e-380872150720 PrefSources: prefs.js [Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js ProcEnviron: LANGUAGE=sv_SE PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=sv_SE.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=Safe Mode/Safe Mode (Out of date) RelatedPackageVersions: adobe-flashplugin 1:20150716.1-0utopic1 kopete 4:4.14.1-0ubuntu2 totem-mozilla 3.10.1-1ubuntu6 RfKill: 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no RunningIncompatibleAddons: False SourcePackage: thunderbird SubmittedCrashIDs: bp-4a972d4c-97c3-4487-a40e-380872150720 Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: dmi.bios.date: 02/06/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.02 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: FS437T dmi.board.vendor: Shuttle Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 10 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.02:bd02/06/2014:svnShuttleInc.:pnDS437T:pvrV1.0:rvnShuttleInc.:rnFS437T:rvr1.0:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.: dmi.product.name: DS437T dmi.product.version: V1.0 dmi.sys.vendor: Shuttle Inc. --- AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0p: anders 4690 F...m pulseaudio /dev/snd/controlC1: anders 4690 F.... pulseaudio /dev/snd/controlC0: anders 4690 F.... pulseaudio BuildID: 20180522092721 Channel: Unavailable CurrentDesktop: XFCE DistroRelease: Ubuntu 16.04 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) IpRoute: default via 192.168.1.1 dev p3p1 proto static metric 100 169.254.0.0/16 dev p3p1 scope link metric 1000 192.168.1.0/24 dev p3p1 proto kernel scope link src 192.168.1.13 metric 100 Locales: extensions.sqlite corrupt or missing MostRecentCrashID: bp-6290ed11-55d4-493f-83a5-25c080180222 Package: thunderbird 1:52.8.0+build1-0ubuntu0.16.04.1 PackageArchitecture: amd64 Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Profiles: Profile0 (Default) - LastVersion=52.8.0/20180522092721 (In use) RelatedPackageVersions: adobe-flashplugin 1:20180607.1-0ubuntu0.16.04.1 RfKill: 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no RunningIncompatibleAddons: False SubmittedCrashIDs: bp-6290ed11-55d4-493f-83a5-25c080180222 bp-4bacd9d1-b4cc-46aa-8418-a1c590170628 bp-ab291a27-7cc9-44ce-8159-315ab0170602 bp-4a972d4c-97c3-4487-a40e-380872150720 Tags: xenial Themes: extensions.sqlite corrupt or missing Uname: Linux 4.4.0-128-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: WifiSyslog: _MarkForUpload: True dmi.bios.date: 02/06/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.02 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: FS437T dmi.board.vendor: Shuttle Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 10 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.02:bd02/06/2014:svnShuttleInc.:pnDS437T:pvrV1.0:rvnShuttleInc.:rnFS437T:rvr1.0:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.: dmi.product.name: DS437T dmi.product.version: V1.0 dmi.sys.vendor: Shuttle Inc. --- AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0p: anders 4690 F...m pulseaudio /dev/snd/controlC1: anders 4690 F.... pulseaudio /dev/snd/controlC0: helen 2194 F.... pulseaudio anders 4690 F.... pulseaudio BuildID: 20180522092721 Channel: Unavailable DistroRelease: Ubuntu 16.04 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) IpRoute: default via 192.168.1.1 dev p3p1 proto static metric 100 169.254.0.0/16 dev p3p1 scope link metric 1000 192.168.1.0/24 dev p3p1 proto kernel scope link src 192.168.1.13 metric 100 Locales: extensions.sqlite corrupt or missing MostRecentCrashID: bp-6290ed11-55d4-493f-83a5-25c080180222 Package: thunderbird 1:52.8.0+build1-0ubuntu0.16.04.1 PackageArchitecture: amd64 Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) ProcEnviron: LANGUAGE=sv_SE TERM=xterm PATH=(custom, no user) LANG=sv_SE.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Profiles: Profile0 (Default) - LastVersion=52.8.0/20180522092721 (In use) PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: adobe-flashplugin 1:20180607.1-0ubuntu0.16.04.1 RfKill: 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no RunningIncompatibleAddons: False SubmittedCrashIDs: bp-6290ed11-55d4-493f-83a5-25c080180222 bp-4bacd9d1-b4cc-46aa-8418-a1c590170628 bp-ab291a27-7cc9-44ce-8159-315ab0170602 bp-4a972d4c-97c3-4487-a40e-380872150720 Tags: xenial Themes: extensions.sqlite corrupt or missing Uname: Linux 4.4.0-128-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/06/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.02 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: FS437T dmi.board.vendor: Shuttle Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 10 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.02:bd02/06/2014:svnShuttleInc.:pnDS437T:pvrV1.0:rvnShuttleInc.:rnFS437T:rvr1.0:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.: dmi.product.name: DS437T dmi.product.version: V1.0 dmi.sys.vendor: Shuttle Inc. 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