Thanks, G. This is no longer a problem. If I am not misremembering, I had later found out that the issue was due to Microsoft's implementation of the IMAP protocol at that time (after they updated their server). It was eventually resolved.
Thanks, Tugkan On 14/07/18 01:55, gf wrote: > Hello Tugkan, > Thank you for submitting this bug and reporting a problem with Thunderbird. > You made this bug report in 2016 and there have been several versions of > Ubuntu and Thunderbird since then. > > Could you confirm that this is no longer a problem and that we can close the > ticket? > If it is still a problem, are you still interested in finding a solution to > this bug? > If you are, could you run the following (only once): > apport-collect 1536582 > and upload the updated logs and and any other logs that are relevant for this > particular issue. > > Thank you again for helping make Ubuntu and Thunderbird better. > G > > ** Changed in: thunderbird (Ubuntu) > Status: New => Incomplete > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1536582 Title: Thunderbird lost subscribed IMAP folders Status in thunderbird package in Ubuntu: Incomplete Bug description: I am an Ubuntu 15.10 and Thunderbird 38.5.1 user. I connect to my employer's Outlook/Office 365 servers via IMAP and SMTP. Thunderbird version: 38.5.1+build2-0ubuntu0.15.10.1 On 20 January 2016, right after receiving a set of updates to some of the installed packages, my Thunderbird client lost all the subscribed IMAP folders (except Inbox and Deleted). Furthermore, even though I can see my folders in the "Subscribe" dialogue window, I cannot seem to resubscribe to them by just ticking folders and hitting "OK". Nothing happens when I do that. When I check again, no folder is subscribed to. I can still receive and send emails, even though I cannot copy messages into my Sent folder, which normally used to happen automatically. As a workaround, unticking "Show only subscribed folders" in Server Settings > Advanced shows all folders on the IMAP server (after a restart), subscribed or not, which is not quite desirable as many unwanted folders pollute the folders list. This happened to me on two separate machines running Ubuntu 15.10. I cannot immediately spot a connection between the updated packages and the problem I described, but I am including the list of the updated packaged below in case it helps. There was also a Thunderbird update six days ago (14 January), but it has been working fine until the updates on 20 January. The problem has been experienced by at least one other person (see http://ubuntuforums.org/showthread.php?t=2310625). Please let me know whether I can provide any further information to diagnose the problem. Or, if you have any suggestions for me... Thanks, Tugkan linux-image-generic (4.2.0.25.27) ... linux-headers-4.2.0-25 (4.2.0-25.30) ... linux-headers-4.2.0-25-generic (4.2.0-25.30) ... linux-headers-generic (4.2.0.25.27) ... linux-generic (4.2.0.25.27) ... libisc-export95 (1:9.9.5.dfsg-11ubuntu1.2) ... libdns-export100 (1:9.9.5.dfsg-11ubuntu1.2) ... libisccfg-export90 (1:9.9.5.dfsg-11ubuntu1.2) ... libirs-export91 (1:9.9.5.dfsg-11ubuntu1.2) ... libxml2:i386 (2.9.2+zdfsg1-4ubuntu0.3) ... libxml2:amd64 (2.9.2+zdfsg1-4ubuntu0.3) ... libisc95 (1:9.9.5.dfsg-11ubuntu1.2) ... libdns100 (1:9.9.5.dfsg-11ubuntu1.2) ... libisccc90 (1:9.9.5.dfsg-11ubuntu1.2) ... libisccfg90 (1:9.9.5.dfsg-11ubuntu1.2) ... libbind9-90 (1:9.9.5.dfsg-11ubuntu1.2) ... liblwres90 (1:9.9.5.dfsg-11ubuntu1.2) ... bind9-host (1:9.9.5.dfsg-11ubuntu1.2) ... dnsutils (1:9.9.5.dfsg-11ubuntu1.2) ... libavutil-ffmpeg54:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libswresample-ffmpeg1:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavcodec-ffmpeg-extra56:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavformat-ffmpeg56:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavresample-ffmpeg2:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libpostproc-ffmpeg53:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libswscale-ffmpeg3:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavfilter-ffmpeg5:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavdevice-ffmpeg56:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... ffmpeg (7:2.7.5-0ubuntu0.15.10.1) ... linux-libc-dev:amd64 (4.2.0-25.30) ... libav-tools-links (7:2.7.5-0ubuntu0.15.10.1) ... libavcodec-extra (7:2.7.5-0ubuntu0.15.10.1) ... To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1536582/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
