Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. You reported this bug when
installing Firefox sometime ago. There have been many changes in Ubuntu
and Firefox since that time. However, your problem should have been
fixed with one of the updates.

It would help us a lot if you could confirm that this issue has been
fixed. However, if it is still an issue, kindly upload the updated logs
by running once in a terminal:

apport-collect 1563390

and add any additional information that you think relevant.
Alternatively, please confirm that this is no longer a problem and that
we can close the report. If we do not hear from you this bug report will
automatically close in approximately two months time.

Thank you again for helping make Ubuntu better.


** Changed in: firefox (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1563390

Title:
  package firefox 43.0.4+build3-0ubuntu0.15.04.1 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 127

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  after performing update it crashed automatically and in a process flow
  i am sending this. Hope this helps.

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: firefox 43.0.4+build3-0ubuntu0.15.04.1
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.17.2-0ubuntu1.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  vishwadeep   1511 F.... pulseaudio
   /dev/snd/controlC1:  vishwadeep   1511 F.... pulseaudio
  BuildID: 20160106234352
  Channel: Unavailable
  Date: Tue Mar 29 20:56:39 2016
  DuplicateSignature: package:firefox:43.0.4+build3-0ubuntu0.15.04.1:subprocess 
new pre-installation script returned error exit status 127
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 127
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2015-09-12 (199 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  IpRoute:
   default via 10.251.0.1 dev eth0  proto static  metric 100 
   10.251.0.0/16 dev eth0  proto kernel  scope link  metric 100 
   169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  NoProfiles: True
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   dpkg 1.17.25ubuntu1.1
   apt  1.0.9.7ubuntu4.2
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Title: package firefox 43.0.4+build3-0ubuntu0.15.04.1 failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 127
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FF
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H81M-S1
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFF:bd06/20/2014:svnGigabyteTechnologyCo.,Ltd.:pnH81M-S1:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-S1:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: H81M-S1
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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