you may close the report, ultimately i reinstalled ubuntu, and it appears to have corrected the problem thank you for the support
On Tue, Jul 17, 2018 at 6:06 AM, Paul White <[email protected]> wrote: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. We are sorry that we do not always have the capacity to > look at all reported bugs in a timely manner. You reported this bug some > time ago and there have been many changes in Ubuntu since that time. > Your problem may have been fixed with some of the updates. > > It would help us a lot if you could test on a currently supported Ubuntu > version. When you test it and it is still an issue, kindly upload the > updated logs by running only once in a terminal: > > apport-collect 1690698 > > and add any additional information that you think relevant. > Alternatively, please confirm that this is no longer a problem and that > we can close the report. If we do not hear from you the bug report will > close itself in approximately two months time. > > Thank you again for helping make Ubuntu better. > > ** Changed in: firefox (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1690698 > > Title: > firefox is using massive amounts of memory whilst online, over 3GB, > with two tabs open, no add ons or extras... > > Status in firefox package in Ubuntu: > Incomplete > > Bug description: > firefox is using massive amounts of memory whilst online, over 3GB, with > two tabs open, no add ons or extras... > have tried "refresh" in trouble shooting > well, have tried everything i can think of to google, honestly > > thinderbird mysteriously doesnt work, but that might be something > different > > anywho, this is my last effort > > ubuntu studio 16.04 > dell inspiron n5050, max RAM > > firefox 53.0.2 64bit > > thnx in advance > > Installed: 53.0.2+build1-0ubuntu0.16.04.2 > Candidate: 53.0.2+build1-0ubuntu0.16.04.2 > Version table: > *** 53.0.2+build1-0ubuntu0.16.04.2 500 > 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main > amd64 Packages > 500 http://security.ubuntu.com/ubuntu xenial-security/main > amd64 Packages > 100 /var/lib/dpkg/status > 45.0.2+build1-0ubuntu1 500 > 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 > ProcVersionSignature: Ubuntu 4.4.0-77.98-lowlatency 4.4.59 > Uname: Linux 4.4.0-77-lowlatency x86_64 > AddonCompatCheckDisabled: False > ApportVersion: 2.20.1-0ubuntu2.5 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: shaofu 1752 F.... pulseaudio > BuildID: 20170509210144 > Channel: Unavailable > CurrentDesktop: XFCE > Date: Sun May 14 22:18:07 2017 > EcryptfsInUse: Yes > Extensions: extensions.sqlite corrupt or missing > ForcedLayersAccel: False > IfupdownConfig: > # interfaces(5) file used by ifup(8) and ifdown(8) > auto lo > iface lo inet loopback > IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > InstallationDate: Installed on 2017-05-08 (6 days ago) > InstallationMedia: Ubuntu-Studio 16.04 LTS "Xenial Xerus" - Release > amd64 (20160420.1) > IpRoute: > default via 10.0.0.1 dev wlp9s0 proto static metric 600 > 10.0.0.0/24 dev wlp9s0 proto kernel scope link src 10.0.0.3 metric > 600 > 169.254.0.0/16 dev wlp9s0 scope link metric 1000 > Locales: extensions.sqlite corrupt or missing > PrefSources: prefs.js > ProcEnviron: > LANGUAGE=en_US > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=en_US.UTF-8 > SHELL=/bin/bash > Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In > use) > RfKill: > 0: phy0: Wireless LAN > Soft blocked: no > Hard blocked: no > RunningIncompatibleAddons: False > SourcePackage: firefox > Themes: extensions.sqlite corrupt or missing > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 10/14/2011 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: A03 > dmi.board.name: 01HXXJ > dmi.board.vendor: Dell Inc. > dmi.board.version: A03 > dmi.chassis.type: 8 > dmi.chassis.vendor: Dell Inc. > dmi.chassis.version: Not Specified > dmi.modalias: dmi:bvnDellInc.:bvrA03:bd10/14/2011:svnDellInc.: > pnInspironN5050:pvrNotSpecified:rvnDellInc.:rn01HXXJ:rvrA03:cvnDellInc.: > ct8:cvrNotSpecified: > dmi.product.name: Inspiron N5050 > dmi.product.version: Not Specified > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/ > 1690698/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1690698 Title: firefox is using massive amounts of memory whilst online, over 3GB, with two tabs open, no add ons or extras... Status in firefox package in Ubuntu: Incomplete Bug description: firefox is using massive amounts of memory whilst online, over 3GB, with two tabs open, no add ons or extras... have tried "refresh" in trouble shooting well, have tried everything i can think of to google, honestly thinderbird mysteriously doesnt work, but that might be something different anywho, this is my last effort ubuntu studio 16.04 dell inspiron n5050, max RAM firefox 53.0.2 64bit thnx in advance Installed: 53.0.2+build1-0ubuntu0.16.04.2 Candidate: 53.0.2+build1-0ubuntu0.16.04.2 Version table: *** 53.0.2+build1-0ubuntu0.16.04.2 500 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu xenial-security/main amd64 Packages 100 /var/lib/dpkg/status 45.0.2+build1-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 ProcVersionSignature: Ubuntu 4.4.0-77.98-lowlatency 4.4.59 Uname: Linux 4.4.0-77-lowlatency x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: shaofu 1752 F.... pulseaudio BuildID: 20170509210144 Channel: Unavailable CurrentDesktop: XFCE Date: Sun May 14 22:18:07 2017 EcryptfsInUse: Yes Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2017-05-08 (6 days ago) InstallationMedia: Ubuntu-Studio 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) IpRoute: default via 10.0.0.1 dev wlp9s0 proto static metric 600 10.0.0.0/24 dev wlp9s0 proto kernel scope link src 10.0.0.3 metric 600 169.254.0.0/16 dev wlp9s0 scope link metric 1000 Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In use) RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 01HXXJ dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA03:bd10/14/2011:svnDellInc.:pnInspironN5050:pvrNotSpecified:rvnDellInc.:rn01HXXJ:rvrA03:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron N5050 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. 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