We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.
Presumably this problem was a one time occurrence and/or is no longer an issue? Can the bug report now be closed? If we do not hear from you the bug report will close itself in approximately 60 days time. Thank you again for helping make Ubuntu better. Paul White [Ubuntu Bug Squad] ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/814470 Title: Website hangs Firefox Status in firefox package in Ubuntu: Incomplete Bug description: Go to http://esupport.thecus.com/ and create an account. Then click on 'Submit a Ticket', choose 'N16000' and click 'Next', then on the next page select the 'N16000' checkbox. Firefox hangs forever both on Linux x86_64 and Windows 7 32-bit. Here's the version info for the Linux box: $ lsb_release -rd Description: Ubuntu 11.04 Release: 11.04 $ apt-cache policy firefox firefox: Installed: 5.0+build1+nobinonly-0ubuntu0.11.04.2 Candidate: 5.0+build1+nobinonly-0ubuntu0.11.04.2 Version table: *** 5.0+build1+nobinonly-0ubuntu0.11.04.2 0 500 http://gb.archive.ubuntu.com/ubuntu/ natty-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu/ natty-security/main amd64 Packages 100 /var/lib/dpkg/status 4.0+nobinonly-0ubuntu3 0 500 http://gb.archive.ubuntu.com/ubuntu/ natty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: firefox 5.0+build1+nobinonly-0ubuntu0.11.04.2 ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7 Uname: Linux 2.6.38-10-generic x86_64 Architecture: amd64 CheckboxSubmission: 7a7bef16d5eeae5c415b88cc504200c9 CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32 Date: Fri Jul 22 09:04:24 2011 FirefoxPackages: firefox 5.0+build1+nobinonly-0ubuntu0.11.04.2 flashplugin-installer 10.3.181.34ubuntu0.11.04.1 adobe-flashplugin N/A icedtea-plugin 1.1~20110420-0ubuntu1.1 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027) ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: firefox UpgradeStatus: Upgraded to natty on 2011-05-11 (71 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/814470/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp