Thank you for reporting this bug to Ubuntu. Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1705573 Title: [QY7, recording] The sound works but the microphone does not Status in pulseaudio package in Ubuntu: Incomplete Bug description: Using 17.10 and as requested, using the Bluetooth QY7, the microphone is not working at all. The sound works but the microphone does not, so for meeting calls, it would not work at all. Similar to this case https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1705572 where I reported another device I have. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: pulseaudio 1:10.0-2ubuntu1 ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8 Uname: Linux 4.11.0-10-generic x86_64 NonfreeKernelModules: wl nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.5-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: cyrex 1728 F.... pulseaudio /dev/snd/controlC3: cyrex 1728 F.... pulseaudio /dev/snd/controlC0: cyrex 1728 F.... pulseaudio /dev/snd/controlC1: cyrex 1728 F.... pulseaudio CurrentDesktop: Unity:Unity7 Date: Thu Jul 20 14:47:16 2017 InstallationDate: Installed on 2017-05-18 (63 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: pulseaudio Symptom: audio Symptom_Card: QY7 Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: cyrex 1728 F.... pulseaudio /dev/snd/controlC3: cyrex 1728 F.... pulseaudio /dev/snd/controlC0: cyrex 1728 F.... pulseaudio /dev/snd/controlC1: cyrex 1728 F.... pulseaudio Symptom_Type: No sound at all Title: [QY7, recording] No sound at all UpgradeStatus: Upgraded to artful on 2017-07-18 (1 days ago) dmi.bios.date: 01/25/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3401 dmi.board.asset.tag: Default string dmi.board.name: MAXIMUS VIII HERO ALPHA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3401:bd01/25/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSVIIIHEROALPHA:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1705573/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
