Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command only once, as it
will automatically gather debugging information, in a terminal:

apport-collect 1785834

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Tags added: bionic

** Changed in: gnome-shell (Ubuntu)
       Status: New => Incomplete

** Tags added: black-screen

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1785834

Title:
  Screen randomly turns black minutes after successfully login with GDM

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  Hi, Daniel van Vugt asked me to fill a new bug for the problem I have
  after he replied me in this old problem with GDM.
  https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1705369

  First, I will show the basic configuration of my desktop computer:
  -Motherboard: ROG STRIX X370-F GAMING.
  -CPU: Ryzen 7 1700.
  -GPU: GTX 1050 2GB from MSI.
  -Sound: Xonar DSX with ALC1220 of the motherboard deactivated.

  Well, the problem I have ocurrs randomly and I saw it in Ubuntu 17.10
  and 18.04. In the prior version I get the typical “stopping user
  manager for uid” message, but in the most recent version I only see
  some information about storage I always see in the system boot,
  nothing apparently bad. I always use the official NVIDIA blob driver
  from the Proprietary GPU Drivers PPA, but the I also saw the bug in
  drivers provided by Ubuntu’s repositories.

  I used Linux Mint 19 for one month and I didn’t see the bug, so I
  think that origin is from Ubuntu’s stack. I suspect of two components
  and three possibilities:

  -GDM.
  -NVIDIA Prime.
  -Both combinanted.

  I’m trying a workaround setting nomodeset in the file
  “/etc/default/grub”. The line:

  -----
  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
  -----

  Is now:

  -----
  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset"
  -----

  After modify the file I executed the “sudo update-grub” command.

  Until now I didn’t see the bug again, but it’s too early to make sure.
  If I don’t see the bug again in two months I will declare the bug
  solved for me, but this is not the "out of the box" behavior you
  expect from a system like Ubuntu.

  Sorry if my English is hard to understand.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to