Thank you for reporting this bug to Ubuntu. Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730254 Title: Gnome Shell or X disappears with last log message _st_paint_shadow_with_opacity: assertion 'shadow_pipeline != NULL' failed Status in gnome-shell package in Ubuntu: Incomplete Bug description: gnome-shell or X is disappearing (crashing?), with frequency of roughly 1 time per 2 days. This last time it happened when my partner was switching users (we have 2 users on this box "Beast"). This is a new Ubuntu 17.10 setup on i7700/NVidia 1060 with 3 monitors plugged to 1060. The symptom is black screen with lines like [ OK ] Started User Manager for UID 121 and unresponsive keyboard. Hard drive was blinking so I tried and I was able to SSH into the machine and run ubuntu-bug. The log (tail -c4000 syslog) is: Nov 5 18:19:19 Beast gnome-shell[2285]: message repeated 551 times: [ [AppIndicatorSupport-WARN] Attempting to re-register :1.55/org/ayatana/NotificationItem/multiload; resetting instead] Nov 5 18:19:19 Beast gnome-software[2521]: no app for changed [email protected] Nov 5 18:19:19 Beast gnome-software[2521]: no app for changed [email protected] Nov 5 18:19:19 Beast gnome-shell[2285]: ../../../../gobject/gsignal.c:2641: instance '0x55c34fa62bb0' has no handler with id '3872875' Nov 5 18:19:19 Beast gnome-shell[2285]: ../../../../gobject/gsignal.c:2641: instance '0x55c34fa62bb0' has no handler with id '3872876' Nov 5 18:19:19 Beast gnome-software[2521]: no app for changed [email protected] Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "73" Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event2 - (II) Power Button: (II) device removed Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "43" Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event0 - (II) Sleep Button: (II) device removed Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "42" Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event1 - (II) Power Button: (II) device removed Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "45" Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event4 - (II) Logitech Logitech G710 Keyboard: (II) device removed Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "46" Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event5 - (II) Logitech M570: (II) device removed Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "44" Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event3 - (II) Logitech Logitech G710 Keyboard: (II) device removed Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (**) Option "fd" "74" Nov 5 18:19:19 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) event18 - (II) Media Center Ed. eHome Infrared Remote Transceiver (0471:2093): (II) device removed Nov 5 18:19:21 Beast gsd-rfkill[2407]: g_object_notify: object class 'CcRfkillGlib' has no property named 'kernel-noinput' Nov 5 18:19:21 Beast kernel: [45693.199078] rfkill: input handler enabled Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind: got pause for 13:66 Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind: got pause for 13:65 Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind: got pause for 13:64 Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind: got pause for 13:67 Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind: got pause for 13:69 Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind: got pause for 13:68 Nov 5 18:19:21 Beast /usr/lib/gdm3/gdm-x-session[2134]: (II) systemd-logind: got pause for 13:82 Nov 5 18:19:22 Beast acpid: client 2136[0:0] has disconnected Nov 5 18:19:25 Beast gnome-shell[2285]: _st_paint_shadow_with_opacity: assertion 'shadow_pipeline != NULL' failed Nov 5 18:19:44 Beast gnome-shell[2285]: message repeated 380 times: [ _st_paint_shadow_with_opacity: assertion 'shadow_pipeline != NULL' failed] The Infrared Remote is not relevant as it was crashing before I plugged it in (just today). I tried to run ls -ltr /var/crash/ but it gives me no crash files as of today. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3.1 Architecture: amd64 Date: Sun Nov 5 18:41:51 2017 DisplayManager: gdm3 InstallationDate: Installed on 2017-10-27 (9 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730254/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
