Hello Keith,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1069959
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1069959

Title:
  HP 8500 skips printing about 3/32 inch of top of document

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  The top few pixels of anything printed from Evolution, Firefox,
  LibreOffice applications, Shotwell, and probably others are missing on
  the printout with HP 8500A on wifi. The problem does not occur with
  "lpr". Note that this is the logical top but could be any of the four
  sides of the paper.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: cups 1.6.1-0ubuntu11
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic i686
  NonfreeKernelModules: wl
  ApportVersion: 2.6.1-0ubuntu3
  Architecture: i386
  CupsErrorLog:
   W [22/Oct/2012:08:43:35 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-8500-Gray..' already 
exists
   W [22/Oct/2012:08:43:35 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-8500-RGB..' already 
exists
   W [22/Oct/2012:08:43:35 -0400] CreateDevice failed: 
org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HP-8500' already 
exists
  Date: Mon Oct 22 14:40:33 2012
  InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 
(20101007)
  KernLog:
   
  Lpstat: device for HP-8500: hp:/net/Officejet_Pro_8500_A910?zc=HPOccam
  MachineType: Hewlett-Packard HP Mini 110-1100
  Papersize: letter
  PpdFiles: HP-8500: HP Officejet Pro 8500 a910, hpcups 3.12.6
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=a22204da-1373-4d36-878a-46dd58edb287 ro quiet nosplash 
resume=UUID=34000a46-658f-4470-89ac-463117af72af
  SourcePackage: cups
  UpgradeStatus: Upgraded to quantal on 2012-10-20 (1 days ago)
  dmi.bios.date: 08/27/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 308F0 Ver. F.15
  dmi.board.name: 308F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 02.10
  dmi.chassis.asset.tag: CNU9371TT7
  dmi.chassis.type: 10
  dmi.chassis.vendor: Inventec
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr308F0Ver.F.15:bd08/27/2009:svnHewlett-Packard:pnHPMini110-1100:pvr0395110000001B00000300000:rvnHewlett-Packard:rn308F:rvrKBCVersion02.10:cvnInventec:ct10:cvr:
  dmi.product.name: HP Mini 110-1100
  dmi.product.version: 0395110000001B00000300000
  dmi.sys.vendor: Hewlett-Packard

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