Public bug reported:
I am head no sound from my headphone jack. Laptop speaker work fine.
Tried 2 different headphones and still no sound. pavucontrol can see my
headphone and I see the sound bar move but no sound comes out.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18
Uname: Linux 4.15.0-30-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: hhernandez 2083 F...m pulseaudio
/dev/snd/controlC1: hhernandez 2083 F.... pulseaudio
/dev/snd/controlC0: hhernandez 2083 F.... pulseaudio
CurrentDesktop: MATE
Date: Fri Aug 10 07:59:09 2018
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: hhernandez 2083 F.... pulseaudio
/dev/snd/controlC0: hhernandez 2083 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: No sound at all
Title: [Precision M4800, Realtek ALC3226, Green Headphone Out, Front] No sound
at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/19/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0V5GVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA14:bd05/19/2015:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn0V5GVY:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M4800
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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https://bugs.launchpad.net/bugs/1786495
Title:
[Precision M4800, Realtek ALC3226, Green Headphone Out, Front] No
sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
I am head no sound from my headphone jack. Laptop speaker work fine.
Tried 2 different headphones and still no sound. pavucontrol can see
my headphone and I see the sound bar move but no sound comes out.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18
Uname: Linux 4.15.0-30-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: hhernandez 2083 F...m pulseaudio
/dev/snd/controlC1: hhernandez 2083 F.... pulseaudio
/dev/snd/controlC0: hhernandez 2083 F.... pulseaudio
CurrentDesktop: MATE
Date: Fri Aug 10 07:59:09 2018
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: hhernandez 2083 F.... pulseaudio
/dev/snd/controlC0: hhernandez 2083 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: No sound at all
Title: [Precision M4800, Realtek ALC3226, Green Headphone Out, Front] No
sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/19/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0V5GVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA14:bd05/19/2015:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn0V5GVY:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M4800
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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