see attached photo (taken with my phone, because I can't figure out how to take a screen shot here).
** Attachment added: "photo of screen at the time of problem" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+attachment/5174611/+files/IMG00020.jpg -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: <Alt>Message>Move does not work first time Status in thunderbird package in Ubuntu: New Bug description: After starting tb, the first time I want to move a message with <Alt>Message>Move nothing happens. The drop-down menu just sits there with the "Move" entry highlighted, but no sub-menu appears. I tried to do a screen shot, but that didn't work. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: thunderbird 1:38.3.0+build1-0ubuntu0.14.04.1 ProcVersionSignature: Ubuntu 3.16.0-50.67~14.04.1-generic 3.16.7-ckt16 Uname: Linux 3.16.0-50-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: humphrey 1508 F.... pulseaudio /dev/snd/controlC1: humphrey 1508 F.... pulseaudio BuildID: 20150930122345 Channel: Unavailable CurrentDesktop: Unity Date: Sat Oct 10 10:20:30 2015 ExecutablePath: /usr/lib/thunderbird/thunderbird Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2015-09-08 (31 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) IpRoute: default via 192.168.0.1 dev eth0 proto static 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.101 metric 1 IwConfig: eth0 no wireless extensions. lo no wireless extensions. Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js Profiles: Profile0 (Default) - LastVersion=38.3.0/20150930122345 (In use) RelatedPackageVersions: totem-mozilla 3.10.1-1ubuntu4 rhythmbox-mozilla 3.0.2-0ubuntu2 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/17/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.4 dmi.board.name: 0N185P dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.1.4:bd04/17/2009:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr: dmi.product.name: Vostro 420 Series dmi.sys.vendor: Dell Inc. --- AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: humphrey 2346 F.... pulseaudio /dev/snd/controlC1: humphrey 2346 F.... pulseaudio BuildID: 20180710085647 Channel: Unavailable DistroRelease: Ubuntu 16.04 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2017-12-13 (240 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) IpRoute: default via 192.168.1.1 dev enp4s0 proto static metric 100 169.254.0.0/16 dev enp4s0 scope link metric 1000 192.168.1.0/24 dev enp4s0 proto kernel scope link src 192.168.1.103 metric 100 IwConfig: enp4s0 no wireless extensions. lo no wireless extensions. Locales: extensions.sqlite corrupt or missing MostRecentCrashID: bp-3f3dab64-e8aa-4350-afd1-b05560180506 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: thunderbird 1:52.9.1+build3-0ubuntu0.16.04.1 PackageArchitecture: amd64 Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so PrefSources: prefs.js [Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18 Profiles: Profile0 (Default) - LastVersion=52.9.1/20180710085647 (In use) PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RfKill: RunningIncompatibleAddons: False Tags: xenial Themes: extensions.sqlite corrupt or missing Uname: Linux 4.15.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 06/22/2010 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.0 dmi.board.name: 0N185P dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd06/22/2010:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr: dmi.product.name: Vostro 420 Series dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
