Hello Stubuntu,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1641985
Title:
Lexmark E232 printer when printing pdf or html, first time prints ok,
then on second print request, prints gobbledygook
Status in cups package in Ubuntu:
Incomplete
Bug description:
1. Kubuntu 16.10; KDE Frameworks Version 5.26.0; Qt Version 5.6.1; Kernel
4.8.0-27-generic; 64-bit
2. Cups printer driver for Lexmark E238
3. Expected to be able to print several PDF or Html web pages with no problems
4. Prints the first document fine. When I print the second document I get
multiple pages of gobbldy-gook. Gobbledy-gook continues until I un-plug the
printer and plug it in again.
I used the lpadmin commands as listed in the Ubuntu Wiki/debugging printer
problems section 12,2 and 12, 3. Neither fixed the problem. Note: I have Mint,
Ubuntu, and Debian installed on this computer and the command [lpadmin -p
<queue> -o usb-no-reattache-default=true] fixes the problem in each of those
OS's.
This is only a problem with my Lexmark E232 printer. The Brother printer
works fine.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: cups 2.2.0-2
ProcVersionSignature: Ubuntu 4.8.0-27.29-generic 4.8.1
Uname: Linux 4.8.0-27-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: KDE
Date: Tue Nov 15 10:30:58 2016
InstallationDate: Installed on 2016-10-08 (38 days ago)
InstallationMedia: Kubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160921)
Lpstat:
device for Lexmark__Lexmark_E232: usb://Lexmark/E232?serial=722K51B
device for Lexmark_Lexmark_E232: ///dev/null
device for MFC-495CW: usb://Brother/MFC-495CW?serial=BROH9F322671
device for PDF: cups-pdf:/
MachineType: ASUSTeK COMPUTER INC. CM1745
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Lexmark__Lexmark_E232.ppd', '/etc/cups/ppd/MFC-495CW.ppd',
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Lexmark__Lexmark_E232.ppd: Permission denied
grep: /etc/cups/ppd/MFC-495CW.ppd: Permission denied
grep: /etc/cups/ppd/PDF.ppd: Permission denied
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-27-generic.efi.signed
root=UUID=9751167b-fcd3-4623-881c-2a97e840eadf ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/27/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5007
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: CM1745
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr5007:bd08/27/2012:svnASUSTeKCOMPUTERINC.:pnCM1745:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnCM1745:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: CM1745
dmi.product.version: System Version
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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