I cannot reproduce the issue in a 18.04 VM. Can you play those video files outside libreoffice, using totem (the default video player)?
Can you install debug symbols for libreoffice (using instructions at https://wiki.ubuntu.com/DebuggingProgramCrash#Non-built- in_debug_symbol_packages_.28.2A-dbgsym.29, you will need at least libreoffice-core-dbgsym and libreoffice-impress-dbgsym) and then try to obtain a backtrace following the instructions at https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace ? Thanks in advance! ** Changed in: libreoffice (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1788636 Title: Libreoffice impress crash when I insert a video file Status in libreoffice package in Ubuntu: Incomplete Bug description: Libreoffice 6.0.3.2 Ubuntu 18.04 Each time I try to insert a video file (mov or mp4), Libreoffice close immediatly. If I check "Insert a link only", it's the same ! If I use Tools / multimedia Reader : same thing ! To reproduce : - Create a new file with a new slide - Goto to Insert / Video - Choose the file - Check "Add" ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 4.15.0-32.35-generic 4.15.18 Uname: Linux 4.15.0-32-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Aug 23 16:46:51 2018 InstallationDate: Installed on 2018-04-27 (117 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1788636/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
