Hello Alex,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 1746856
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and cups better.
G
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1746856
Title:
usb printer does not print (canon d530)
Status in cups package in Ubuntu:
Incomplete
Bug description:
Bus 002 Device 005: ID 04a9:2775 Canon, Inc.
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b217 Chicony Electronics Co., Ltd Lenovo
Integrated Camera (0.3MP)
Bus 001 Device 004: ID 1267:0201 Logic3 / SpectraVideo plc A4Tech SWOP-3 Mouse
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Description: Ubuntu 17.10
Release: 17.10
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: cups 2.2.4-7ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 1 19:14:46 2018
InstallationDate: Installed on 2018-01-22 (10 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
Lpstat: device for Canon_D530_D560: cnusb:/dev/usb/lp0
MachineType: LENOVO 4239CTO
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Canon_D530_D560.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Canon_D530_D560.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic
root=UUID=1aa4feb1-4b49-43d5-bcce-25b90425a69e ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/05/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 8AET58WW (1.38 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4239CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr8AET58WW(1.38):bd07/05/2012:svnLENOVO:pn4239CTO:pvrThinkPadT520:rvnLENOVO:rn4239CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad T520
dmi.product.name: 4239CTO
dmi.product.version: ThinkPad T520
dmi.sys.vendor: LENOVO
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