Hello SD, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 627129 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and hplip better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/627129 Title: HPLIP Gui does not open Status in hplip package in Ubuntu: Incomplete Bug description: Binary package hint: hplip HPLIP does not open from the preference menu. I have installed the application. This is the output of dpkg -l hplip on the terminal. Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Description +++-==============-==============-============================================ ii hplip 3.10.2-2ubuntu HP Linux Printing and Imaging System (HPLIP) datta@datta-desktop:~$ To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/627129/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp