I could not run the command you sent. I guess close this bug report as I have upgraded to 18.04 and installed the newest Canon driver and it is working. My guess is the Canon driver made the biggest difference, it might be it works better with the newest cups driver.
I printed two different PDF files and both printed just fine with no all black pages. Thank you I will help if you still wish to test. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1743939 Title: Canon MF8380 Wireless Network Not Printing Status in cups package in Ubuntu: Incomplete Bug description: A Canon MF8380CDW printer will not print any thing after upgrading to 17.10. I ran all the steps from this https://wiki.ubuntu.com/DebuggingPrintingProblems web site. I have attached a lot of log files. Not sure which one is needed. The printer did work back under 15.10 or 16.04 but took a lot to get it fixed to work then. I have tried to print from 18.04 and it has the same problem with this printer. myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300 C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ sudo /usr/lib/cups/backend/dnssd [sudo] password for myuseraccount: DEBUG: sent=0, count=0 DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"... DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"... DEBUG: sent=0, count=2 DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x 556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=20". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html";. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, protocol=-1, event=2, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata= (nil), rdlen=0, flags=0, context=0x556cd4f95900) DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", rrclass=1, rrtype=16, r data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=10". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html";. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" "" DEBUG: sent=2, count=2 myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 192.168.1.100 network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ lpinfo -v network ipp network https network ipps network http file cups-brf:/ network beh direct hp serial serial:/dev/ttyS0?baud=115200 network socket network lpd direct parallel:/dev/lp0 file cups-pdf:/ network bjnp direct hpfax network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ network socket://192.168.1.100 myuseraccount@myuseraccount-System-Product-Name:~$ avahi-browse -a -v -t -r Server version: avahi 0.6.32; Host name: myuseraccount-System-Product-Name.local E Ifce Prot Name Type Domain : Cache exhausted : All for now myuseraccount@myuseraccount-System-Product-Name:~$ avahi-browse -a -v -c -r Server version: avahi 0.6.32; Host name: myuseraccount-System-Product-Name.local E Ifce Prot Name Type Domain : Cache exhausted ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: cups 2.2.4-7ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-30.33-generic 4.13.13 Uname: Linux 4.13.0-30-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: KDE Date: Wed Jan 17 22:09:47 2018 InstallationDate: Installed on 2017-10-14 (96 days ago) InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) Lpstat: device for Canon_MF8300C_Series: socket://192.168.1.100:9100 device for PDF: cups-pdf:/ MachineType: System manufacturer System Product Name Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon_MF8300C_Series.ppd', '/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon_MF8300C_Series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-30-generic root=UUID=0c254e78-bfe6-4030-8e03-92691867118b ro quiet splash SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/10/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4501 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8H61-M LE/CSM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev x.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4501:bd05/10/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H61-MLE/CSM:rvrRevx.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1743939/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
