Hello Doctordruidphd,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the
bug report?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
** Changed in: sane-backends
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1055903
Title:
hplip duplexer problem and scanner does not work
Status in sane-backends:
Incomplete
Status in hplip package in Ubuntu:
Incomplete
Bug description:
This is quantal 64-bit.
I have an HP Photosmart C310 scanner/printer, which was working
properly both for printing and scanning, until the most recent hplip
upgrade. As far as I can tell printing is working, but the hplip
Device Manager, under Print Settings > General, does not recognize the
duplexer, and will not let me check the item to show it is installed.
Attempting to scan with xsane, either through the device manager, or
directly with xsane, produces the following error:
Failed to open device
'hpaio://net/Photosmart_Prem_C310_series?ip=192.168.2.110'
The ip number is correct. I removed and reinstalled the printer, and
also tried connecting with a USB cable instead of wireless, but I get
the same errors. All of this works correctly in Precise.
Version installed in quantal (does not work): 3.12.6-3ubuntu1
Version that does work in Precise: 3.12.2-1ubuntu3.1
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