Hello Edmond, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1270296 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and hplip better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1270296 Title: package libhpmud0 (not installed) failed to install/upgrade: subprocess installed pre-removal script returned error exit status 2 Status in hplip package in Ubuntu: Incomplete Bug description: This prevented the partial upgrade. ProblemType: Package DistroRelease: Ubuntu 12.04 Package: libhpmud0 (not installed) ProcVersionSignature: Ubuntu 3.5.0-45.68~precise1-generic 3.5.7.26 Uname: Linux 3.5.0-45-generic i686 ApportVersion: 2.0.1-0ubuntu17.6 Architecture: i386 Date: Fri Jan 17 20:49:30 2014 DuplicateSignature: package:libhpmud0:(not installed):subprocess installed pre-removal script returned error exit status 2 ErrorMessage: subprocess installed pre-removal script returned error exit status 2 InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213) MarkForUpload: True SourcePackage: hplip Title: package libhpmud0 (not installed) failed to install/upgrade: subprocess installed pre-removal script returned error exit status 2 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1270296/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp