apport information

** Attachment added: "PrintingPackages.txt"
   
https://bugs.launchpad.net/bugs/1581597/+attachment/5186370/+files/PrintingPackages.txt

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https://bugs.launchpad.net/bugs/1581597

Title:
  hplip causes scanimage -L to return the same hp scanner as two devices

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I have a wifi connected HP multifunction printer that includes a
  scanner Officejet 4500.

  cups is configured to recognize this printer "by name" as in

  hp:/net/Officejet_4500_G510n-z?zc=HPxxxxxx

  calling scanimage -L causes the scanner associated to the printer to
  be returned twice, once with a by-name url and once with a by-address
  url, namely as

  device 'hpaio:/net/Officejet_4500_G510n-z?zc=HPxxxxxx' is a Hewlett-
  Packard Officejet_4500_G510n-z all-in-one

  device
  `hpaio:/net/officejet_4500_g510n-z?ip=nnn.nnn.nnn.nnn&queue=false' is
  a Hewlett-Packard Officejet_4500_G510n-z all-in-one

  This is somehow confusing.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: hplip 3.16.3+repack0-1
  ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
  Uname: Linux 4.4.0-22-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Fri May 13 18:20:49 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-12-12 (882 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 
(20131016.1)
  MachineType: Notebook W740SU
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic 
root=/dev/mapper/zagar_ssd--vg-root ro quiet splash 
resume=/dev/zagar_hd-vg/swap_1 acpi_backlight=vendor vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to xenial on 2016-04-21 (21 days ago)
  dmi.bios.date: 10/02/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W740SU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W740SU
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CupsErrorLog:
   E [08/Sep/2018:00:09:57 +0200] Missing value on line 2050 of 
/var/cache/cups/job.cache.
   E [08/Sep/2018:00:09:57 +0200] Missing value on line 3400 of 
/var/cache/cups/job.cache.
   E [08/Sep/2018:09:09:37 +0200] [Client 78] Returning IPP 
client-error-not-possible for CUPS-Add-Modify-Printer 
(ipp://callegar@localhost:631/printers/OfficeJet_6950) from localhost
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-12-12 (1730 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 
(20131016.1)
  MachineType: Notebook W740SU
  Package: hplip 3.17.10+repack0-5
  PackageArchitecture: amd64
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=/dev/mapper/zagar_ssd--vg-root ro quiet splash 
resume=/dev/zagar_ssd-vg/swap_1 acpi_backlight=vendor vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-33-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-06-08 (91 days ago)
  UserGroups: adm cdrom davfs2 dialout dip fuse lpadmin pico plugdev sambashare 
sudo vboxusers video xpra
  _MarkForUpload: True
  dmi.bios.date: 10/02/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W740SU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: W740SU
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CupsErrorLog:
   E [08/Sep/2018:00:09:57 +0200] Missing value on line 2050 of 
/var/cache/cups/job.cache.
   E [08/Sep/2018:00:09:57 +0200] Missing value on line 3400 of 
/var/cache/cups/job.cache.
   E [08/Sep/2018:09:09:37 +0200] [Client 78] Returning IPP 
client-error-not-possible for CUPS-Add-Modify-Printer 
(ipp://callegar@localhost:631/printers/OfficeJet_6950) from localhost
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-12-12 (1730 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 
(20131016.1)
  MachineType: Notebook W740SU
  Package: hplip 3.17.10+repack0-5
  PackageArchitecture: amd64
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=/dev/mapper/zagar_ssd--vg-root ro quiet splash 
resume=/dev/zagar_ssd-vg/swap_1 acpi_backlight=vendor vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-33-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-06-08 (91 days ago)
  UserGroups: adm cdrom davfs2 dialout dip fuse lpadmin pico plugdev sambashare 
sudo vboxusers video xpra
  _MarkForUpload: True
  dmi.bios.date: 10/02/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W740SU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: W740SU
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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