On 08/09/18 00:01, gf wrote: > Hello Peter, > Thank you for submitting this bug and reporting a problem with > hplip. You made this bug report some time ago and Ubuntu and hplip > have been updated since then. > > Could you confirm that this is no longer a problem and that we can > close the ticket?
I am away from the office until 21 Sept. As far as I know this is still a problem but I will check and let you know. > If it is still a problem, are you still interested in finding a > solution to this bug? Yes. > If you are, could you let us know and, in the current version, could > you run the following (only once): apport-collect 1517116 and upload > the updated logs and and any other logs that are relevant for this > particular issue. Will do. ///Peter -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1517116 Title: A3 printer is only printing A4's worth of image Status in HPLIP: Incomplete Status in hplip package in Ubuntu: Incomplete Bug description: There is a long-standing bug in CUPS or one of its drivers (PPD files?) or components (GS?) whereby if you try to print using a printer capable of A3 (mine are HP K7100 and HP K8600) you always get just an A4-shaped image in the top left corner of the sheet, with the rest of the image cut off unprinted (see links to examples below). This also applies when you try to print an A4 document scaled up ("scale to fit"). This happens in Okular, Evince, qpdfview, and even Adobe Reader 9, on all Xubuntu releases since at least 12.10 running stock unmodified CUPS as installed by the system. It continues to happen even if I install HPLIP (any version, currently 3.15.2) This may possibly be related to Bug #357732 ("cups always prints with the default page size") but it is NOT the same bug because it also occurs if I reconfigure the printer to be an A3 default paper size. Weirdly, CUPS' test print does print correctly full-page A3. I have seen -- once only -- a colleague print on my printers and NOT getting this cropped output, and he was printing from a Mac (also of course running CUPS) but I need to gain access to a Mac and identify the PPD file it's using and report back. To avoid any misunderstanding, this is a photo of an A4 document printed on A3 paper set to "scale to fit" (enlarged): http://oimelc.ucc.ie/a4-document-printed-enlarged-on-a3-paper.jpg And this is the same document printed at normal size on A4 paper: http://oimelc.ucc.ie/a4-document-printed-normalsize-on-a4-paper.jpg To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1517116/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
