Hello Mike,
Thank you for submitting this bug and reporting a problem with
system-config-printer. You made this bug report in 2011 and Ubuntu has been
updated since then.
Could you confirm that this is no longer a problem and that we can close the
bug report?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/786375
Title:
Brother IntelliFAX 2820 driver not detected
Status in system-config-printer package in Ubuntu:
Incomplete
Bug description:
Binary package hint: system-config-printer
The Brother IntelliFAX 2820 printer is not detected correctly. The
packages needed are brother-lpr-drivers-laser and brother-cups-
wrapper-laser. However, when Ubuntu detects the printer it notifies
you there are no drivers for it. The printer will work, but only if
you download and search the drivers yourself.
The printer's computer name is Brother FAX-2820, and the driver's name
is FAX2820 for CUPS.
This bug has been present in 10.04, 10.10, and 11.04, with all updates
installed.
system-config-printer-gnome version: 1.3.1+20110222-0ubuntu16.3
brother-lpr-drivers-laser version: 2.0.1-3-0ubuntu4
brother-cups-wrapper-laser version: 2.0.1-2-0ubuntu5
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: system-config-printer-gnome 1.3.1+20110222-0ubuntu16.3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Date: Sat May 21 18:31:15 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: ASUSTeK Computer INC. CG5275
PackageArchitecture: all
Papersize: letter
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic
root=UUID=0df2dcae-dcaa-4409-be57-9fdb845f559a ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0214
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: CG5275
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0214:bd11/12/2009:svnASUSTeKComputerINC.:pnCG5275:pvrX.0x:rvnASUSTeKComputerINC.:rnCG5275:rvrX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: CG5275
dmi.product.version: X.0x
dmi.sys.vendor: ASUSTeK Computer INC.
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